Command: MLSD fails. Unable to download directory

[Steve]

FileZilla Client

---

Version: 3.10.0.2

Build information:

Compiled for: i686-w64-mingw32
Compiled on: x86_64-unknown-linux-gnu
Build date: 2015-01-16
Compiled with: i686-w64-mingw32-gcc (GCC) 4.9.1
Compiler flags: -g -O2 -Wall -g -fexceptions -std=gnu++11

Linked against:

wxWidgets: 3.0.3
GnuTLS: 3.2.20
SQLite: 3.8.7.2

Operating system:

Name: Windows 7 (build 7601, Service Pack 1), 64-bit edition
Version: 6.1
Platform: 64-bit system

Hello, please bear with me, I am very much a newbie. I barely know how to upload files, but have been doing that through you for a while and all was going fine until recently when I updated my version of FileZilla. I keep getting error messages, such as "Failed to retrieve directory listing", and can't connect to my website(s)on my main computer. I called GoDaddy for help, and they thought it might be my browser or firewall, but nothing changed and I don't think that's it. Then I tried to upload via my laptop, which had an older version of FileZilla, and it worked fine. I asked my friend who told me about FileZilla a few years ago, and he suggested I report the issue, because maybe no one else has noticed it. I can't imagine that I'd be the only one, but don't know what else to do.
Here is the message I've been getting:
" Status: Connecting to 160.153.59.0:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Server does not support non-ASCII characters.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (160,153,59,0,198,14)
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing"

Can you help? Bear in mind it's hard for me to comprehend much of this at all. I hope I am using the proper protocol to ask for help. Thank you very much for your time and consideration.
Steve

[otherunicorn]

I have been experiencing the exact same problem since two updates ago. I do not recall the version number of the first version to fail this way. Error and current version details are below:

Status: Resolving address of ftp.synth.net
Status: Connecting to 69.90.161.95:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Server does not support non-ASCII characters.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (69,90,161,95,122,186)
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing

FileZilla Client

---

Version: 3.10.0.2

Build information:

Compiled for: i686-w64-mingw32
Compiled on: x86_64-unknown-linux-gnu
Build date: 2015-01-16
Compiled with: i686-w64-mingw32-gcc (GCC) 4.9.1
Compiler flags: -g -O2 -Wall -g -fexceptions -std=gnu++11

Linked against:

wxWidgets: 3.0.3
GnuTLS: 3.2.20
SQLite: 3.8.7.2

Operating system:

Name: Windows 7 (build 7601, Service Pack 1), 64-bit edition
Version: 6.1
Platform: 64-bit system

[otherunicorn]

This problem persists in version 3.10.1.1

FileZilla Client

---

Version: 3.10.1.1

Build information:

Compiled for: i686-w64-mingw32
Compiled on: x86_64-unknown-linux-gnu
Build date: 2015-02-01
Compiled with: i686-w64-mingw32-gcc (GCC) 4.9.1
Compiler flags: -g -O2 -Wall -g -fexceptions -std=gnu++11

Linked against:

wxWidgets: 3.0.3
GnuTLS: 3.2.21
SQLite: 3.8.8.2

Operating system:

Name: Windows 7 (build 7601, Service Pack 1), 64-bit edition
Version: 6.1
Platform: 64-bit system

[Tim Kosse]

#9995