id summary reporter owner description type status priority component resolution keywords cc component_version os os_version 10164 "Command: MLSD fails. Unable to download directory" Steve "FileZilla Client ---------------- Version: 3.10.0.2 Build information: Compiled for: i686-w64-mingw32 Compiled on: x86_64-unknown-linux-gnu Build date: 2015-01-16 Compiled with: i686-w64-mingw32-gcc (GCC) 4.9.1 Compiler flags: -g -O2 -Wall -g -fexceptions -std=gnu++11 Linked against: wxWidgets: 3.0.3 GnuTLS: 3.2.20 SQLite: 3.8.7.2 Operating system: Name: Windows 7 (build 7601, Service Pack 1), 64-bit edition Version: 6.1 Platform: 64-bit system Hello, please bear with me, I am very much a newbie. I barely know how to upload files, but have been doing that through you for a while and all was going fine until recently when I updated my version of FileZilla. I keep getting error messages, such as ""Failed to retrieve directory listing"", and can't connect to my website(s)on my main computer. I called GoDaddy for help, and they thought it might be my browser or firewall, but nothing changed and I don't think that's it. Then I tried to upload via my laptop, which had an older version of FileZilla, and it worked fine. I asked my friend who told me about FileZilla a few years ago, and he suggested I report the issue, because maybe no one else has noticed it. I can't imagine that I'd be the only one, but don't know what else to do. Here is the message I've been getting: "" Status: Connecting to 160.153.59.0:21... Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: Verifying certificate... Status: TLS connection established. Status: Server does not support non-ASCII characters. Status: Connected Status: Retrieving directory listing... Command: PWD Response: 257 ""/"" is your current location Command: TYPE I Response: 200 TYPE is now 8-bit binary Command: PASV Response: 227 Entering Passive Mode (160,153,59,0,198,14) Command: MLSD Error: Connection timed out Error: Failed to retrieve directory listing"" Can you help? Bear in mind it's hard for me to comprehend much of this at all. I hope I am using the proper protocol to ask for help. Thank you very much for your time and consideration. Steve" Bug report closed normal FileZilla Client duplicate MLSD, directory steveng23@… Windows Windoows 7, ver 6.1