Opened 17 years ago
Last modified 11 years ago
#3290 closed Bug report
file gets uploaded twice
| Reported by: | adeljohn67 | Owned by: | Alexander Schuch |
|---|---|---|---|
| Priority: | normal | Component: | Other |
| Keywords: | Cc: | adeljohn67, Alexander Schuch, Tim Kosse | |
| Component version: | Operating system type: | ||
| Operating system version: |
Description
I am using filezilla for the very first time
and think I have a bug when using the program
to transfer files.
I tried to upload files to my ISP webspce and
the bug seems to be that when sending a file
it sends the same file twice.
is this supposed to happen or not?
Attachments (1)
Change History (8)
comment:1 by , 17 years ago
comment:2 by , 17 years ago
My version of Filezilla is in fact 3.0.1
which I downloaded from the Filezilla web site.
I can't find the option to get the log file. There is a debug menu but that only has 2 options to clear cache
or crash..... I tried reproducting the bug and it happened again. This might be of some help but it only seems
to be happening to .jpg files... most other files get transferred only once..
comment:3 by , 17 years ago
In the setting in "debug" category, you set logging level to 3. Then, you reproduce the error and copy'n'paste the whole message log into a file. You then attach the file here, and if needed, mark the bug report as "private".
comment:4 by , 17 years ago
Please attach some logs showing the problematic behaviour.
The logs should be made using debug level 3 which can be enabled
on the debug page in the settings dialog of FileZilla.
The logs have to be complete and unmodified. Do not attempt to
remove or obfuscate any information you might find irrelevant.
If you are worried about posting IP addresses or other
confidential information, mark the tracker item as private.
comment:5 by , 17 years ago
I shall try again to get a log file for you.
My versio of Filezilla is 3.0.1
OK added file. I think this might be the file you are after.
File Added: filezilla.log
comment:6 by , 17 years ago
This very much looks like an issue with a broken router or firewall which closes the control connection prematurely.
Please disable all firewall and if you're using Windows, terminate the "Application Layer Gateway service" (it's only useful if your system performs as NAT router itself, it is harmful in all other cases)
comment:7 by , 17 years ago
Problem appears to be fixed...
When you mentioned firewall I just remembered the one that is part of Windows
and Filezilla wasn't in the list of "exceptions" which the firewall should
not block. I added that to the list and the problem I was having no longer
appears to be happening.
It basically is not supposed to happen. Anyway, we lack some more information. Which version of FileZilla are you using? The latest one is FileZilla 3.0.1. If you are using an older version, please update and try to re-produce the problem.
Without a full log it is not possible to understand what might be going on, so...
"Add complete logs using logging level 3. You can set the debug level in the settings dialog of FileZilla Client. Do not obfuscate the log in any way, in particular leave all IP addresses intact. Feel free to mark your bug report as 'Private' instead."