Opened 3 months ago

Closed 3 months ago

#13052 closed Bug report (worksforme)

Client 3.66.4 Uninstall fails to clean up after itself

Reported by: George Taylor Owned by:
Priority: normal Component: FileZilla Client
Keywords: Uninstall fails to clean up after itself Cc: George Taylor
Component version: Client 3.66.4 Operating system type: Windows
Operating system version: Windows 11


Original issue was that I had FileZilla displaying on 2nd monitor attached to my notebook. Thereafter, without 2nd monitor attached, FileZilla displayed at the extreme right edge of the screen and I was unable to drag it over.

This is the kind of situation a clean reinstall should resolve, but after uninstall, reboot, and reinstall, the problem persisted. I had to go through Windows registry and delete every FileZilla key I could find to resolve the issue.

Then it displayed correctly upon reinstall, but another problem appeared, as reported in bug #13048 "new Bug report". I was getting "error loading the transfer queue from "C:\User\patri\AppData\Roaming\FileZilla\queue.sqlite3".

This required uninstalling again, then deleting the FileZilla folder at C:\Users\userAppData\Roaming\.

After another uninstall, reboot, reinstall, finally everything working well.

Change History (1)

comment:1 by Tim Kosse, 3 months ago

Resolution: worksforme
Status: newclosed

The uninstaller is not supposed to delete user specific settings directories.

While FileZilla remembers stored window positions, it ensures at startup to not place it outside the available display area. Make sure your screen layout does not contain holes and that Windows knows about disconnected displays and does not report a disconnected display as present.

You can always move obscured windows using the standard Windows' window menu accessible via Alt+Space.

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