Opened 5 months ago

Closed 5 months ago

#12032 closed Bug report (rejected)

Bug when user exceeds storage quota while uploading a file using SFTP or FTPS

Reported by: hostedftp Owned by:
Priority: normal Component: FileZilla Client
Keywords: quota error Cc:
Component version: Operating system type: Windows
Operating system version: Win 10 Pro

Description

Previously when a user used SFTP and exceeded a storage quota Filezilla would report an error indicating the user had exceeded the quota and would not upload the file. With the recent update this no longer happens and the user does not receive an error message but only a 0kb file is uploaded. User thinks upload is successful. Please see attached log file.

When using FTPS, the file is not uploaded however the system tries repeatedly to upload the same file over and over and over again. Please see attached log file.

Attached log file is for a user with a 0 storage quota uploading a 82,751 PNG file to the server.

Attachments (2)

Filezilla-SFTP-0-Quota.txt (1.0 KB) - added by hostedftp 5 months ago.
SFTP upload with 0 storage quota
Filezilla-FTPS-0-Quota.txt (10.8 KB) - added by hostedftp 5 months ago.
FTPS upload with 0 storage quota

Download all attachments as: .zip

Change History (3)

Changed 5 months ago by hostedftp

Attachment: Filezilla-SFTP-0-Quota.txt added

SFTP upload with 0 storage quota

Changed 5 months ago by hostedftp

Attachment: Filezilla-FTPS-0-Quota.txt added

FTPS upload with 0 storage quota

comment:1 Changed 5 months ago by Tim Kosse

Resolution: rejected
Status: newclosed

The server simply does not indicate an error condition. If the server doesn't tell the client that the transfer has failed, but instead tells the client that all data has been written, the client obviously reports success.

Contact your server administrator or server hosting provider for assistance so that the server can be fixed.

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