Opened 7 years ago

Closed 6 years ago

#10320 closed Bug report (outdated)

All UserName and Password Information Lost (Site Manager)

Reported by: Kate Blauwkamp Owned by:
Priority: normal Component: FileZilla Client
Keywords: Password; username Cc: kate_blauwkamp@…
Component version: Operating system type: Windows
Operating system version: Windows 8.1

Description (last modified by Tim Kosse)

After the last update of File Zilla, all of my UserName and Password information is no longer in FileZilla. It looks to have defaulted all of the file transfer information to blank. My three co-workers are also having the same issue for the files that they are trying to send.

After you reenter all of the information it seems to be saving now, but we now need to track down all of the information that is missing.

Change History (6)

comment:1 by plasmedia, 7 years ago

Priority: highcritical

After i installed the 3.10 version all my passwords was base64 encoded. Now i can't connect to any server in the list.
I downgraded to 3.9.0.6 but i always get the login error.
Stato: Contenuto cartella letto con successo
Stato: Risoluzione dell'indirizzo IP ftp.restaurant39.com in corso
Stato: Connessione a 84.19.170.226:21...
Stato: Connessione stabilita, in attesa del messaggio di benvenuto...
Risposta: 220 ProFTPD 1.3.4c Server (ProFTPD) [84.19.170.226]
Comando: USER restaurant
Risposta: 331 Password required for restaurant
Comando: PASS
Risposta: 530 Login incorrect.
Errore: Errore critico: Impossibile collegarsi al server
How can i retrieve my passwords? I'm trying with base64 decoder online. But it doesn't work.
If i re-set passwords manually it works.
The problem is that i don't have all my old password's clients.
Anyone can help me?

comment:2 by Kate Blauwkamp, 7 years ago

Operating system version: Windows 7

I have updated to version 3.10.2 and again it wiped out all of my username and password information. Please help!

comment:3 by Jamie Myburgh, 7 years ago

Operating system version: Windows 7Windows 8.1
Summary: All UserName and Password Information LostAll UserName and Password Information Lost (Site Manager)

I updated to the "recommended" 3.10.2 and EVERY SINGLE SITE MANAGER ENTRY PASSWORD IS NOW INCORRECT! WTF! I do not have access to retrieve years worth of ftp details, please help us sort this out!

comment:4 by Tim Kosse, 6 years ago

Description: modified (diff)
Priority: criticalnormal

comment:5 by Tim Kosse, 6 years ago

Status: newmoreinfo

@kblauwkamp: Which version of FileZilla were you using before the update? Which version did you update to? Are you by chance running each version under a different user account?

@others: Please don't hijack tickets with unrelated issues. Note that this ticket is about completely gone site manager data, it's not about non-working passwords.

comment:6 by Alexander Schuch, 6 years ago

Resolution: outdated
Status: moreinfoclosed

No reply for more than 28 days.

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