Error with latest V 220.127.116.11
|Reported by:||Pitterk1||Owned by:|
|Component version:||Operating system type:||Windows|
|Operating system version:||Window 7 Home Premium|
Hope this message finds you well.
I have been using your software for many years to manage my website without any problems.
However, after updating the ftp client today, I get errors pasted below. I have already asked for help from my ISP who suggested I turn off passive mode which I have tried to do to no avail. I also attached screen grabs of my passive and active mode settings. I hope this helps. Thank you.
Start of session log
Status: Resolving address of www.thefittingstudio.co.uk
Status: Connecting to 18.104.22.168:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Server does not support non-ASCII characters.
Status: Retrieving directory listing...
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Response: 227 Entering Passive Mode (195,238,172,209,72,250)
Error: Connection timed out
Error: Failed to retrieve directory listing