Opened 5 years ago

Closed 5 years ago

#10018 closed Bug report (rejected)

can not log into program

Reported by: brian spears Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version: 8.1

Description

Status: Connecting to 68.232.178.230:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Command: USER 1047881
Response: 331 Username ok, send password.
Command: PASS *
Response: 530 Invalid user
Error: Critical error: Could not connect to server

it has been since the update.i am new at this please help or advised how to fix i went as far as unistall and clean install.no luck

Change History (2)

comment:1 Changed 5 years ago by brian spears

a friend has same issue but he can log in from his phone

comment:2 Changed 5 years ago by Tim Kosse

Resolution: rejected
Status: newclosed

Please double-check your login credentials. Watch our for character case and leading/trailing whitespace.

If the problem persists, contact your server administrator or server hosting provider for assistance.

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