Opened 6 years ago

Closed 6 years ago

#9992 closed Bug report (worksforme)

Filezilla is unable to connect to my FTP server

Reported by: John Legg Owned by:
Priority: low Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version: Win 7 64-bit

Description

I just updated Filezilla to the latest version and since then it has not been possible to fully connect to my FTP server.

Here is a copy of the log window:

Status: Resolving address of 31.193.5.45.srvlist.ukfast.net
Status: Connecting to 31.193.5.45:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is the current directory
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (31,193,5,45,236,233).
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing

I have been using FTP daily until performing the upgrade.

Here is the current About Page:

FileZilla Client


Version: 3.10.0

Build information:

Compiled for: i686-w64-mingw32
Compiled on: x86_64-unknown-linux-gnu
Build date: 2015-01-07
Compiled with: i686-w64-mingw32-gcc (GCC) 4.9.1
Compiler flags: -g -O2 -Wall -g -fexceptions -std=gnu++11

Linked against:

wxWidgets: 3.0.3
GnuTLS: 3.2.20
SQLite: 3.8.7.2

Operating system:

Name: Windows 7 (build 7601, Service Pack 1), 64-bit edition
Version: 6.1
Platform: 64-bit system

Attachments (1)

filezilla.log (2.8 KB ) - added by John Legg 6 years ago.
Filezilla Log File

Download all attachments as: .zip

Change History (2)

by John Legg, 6 years ago

Attachment: filezilla.log added

Filezilla Log File

comment:1 by Tim Kosse, 6 years ago

Priority: blockerlow
Resolution: worksforme
Status: newclosed

The server isn't configured properly for FTP over TLS. Please contact your server administrator or server hosting provider for assistance. They can use https://ftptest.net/ to test the server configuration.

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