Opened 6 years ago

Closed 6 years ago

#9443 closed Bug report (outdated)

Need To log On twice

Reported by: Philip Davey Owned by:
Priority: normal Component: FileZilla Client
Keywords: Login Twice Cc:
Component version: Operating system type: Windows
Operating system version: Windows 7 Ver 6.1 Buld 7601 service pack 1

Description

When logging into my work server I need to log in twice.
The first time it always hangs at the:- "command Type 1"
When logging in again it gives me the option of cancelling the current log in and retrying. When I select this it then completes the log in and it works fine.
This fault has been apparent since an Filezilla upgrade some months back.

Attachments (6)

Filezilla log in twice to open[1].pdf (104.2 KB ) - added by Philip Davey 6 years ago.
Filezilla[2].pdf (105.1 KB ) - added by Philip Davey 6 years ago.
Filezilla3.pdf (104.4 KB ) - added by Philip Davey 6 years ago.
Login Twice[1].PNG (194.8 KB ) - added by Philip Davey 6 years ago.
Login Twice[2].PNG (207.1 KB ) - added by Philip Davey 6 years ago.
Login Twice[3].PNG (198.5 KB ) - added by Philip Davey 6 years ago.

Download all attachments as: .zip

Change History (12)

comment:1 by Alexander Schuch, 6 years ago

Status: newmoreinfo

Can you please provide logs or attach a screenshot?

by Philip Davey, 6 years ago

by Philip Davey, 6 years ago

Attachment: Filezilla[2].pdf added

by Philip Davey, 6 years ago

Attachment: Filezilla3.pdf added

comment:2 by Philip Davey, 6 years ago

Status: moreinfonew

Hi
[1] = screenshot of initial log in failure
[2] = cancellation and retry notification
[3] = succesful log in on second try each time.

Hope this helps

Regards

comment:3 by Alexander Schuch, 6 years ago

Status: newmoreinfo

The pictures are very blurry. Please do not use PDF. Simply do a screenshot and attach it as PNG. For Windows, press the "Print key" to do a screenshot and then paste the clipboard into a graphic program, like Paint.

by Philip Davey, 6 years ago

Attachment: Login Twice[1].PNG added

by Philip Davey, 6 years ago

Attachment: Login Twice[2].PNG added

by Philip Davey, 6 years ago

Attachment: Login Twice[3].PNG added

comment:4 by Philip Davey, 6 years ago

Status: moreinfonew

Hi hope this is better.
1 = initial log failure
2 = message on retry
3 = successful second login

This happens every time!

comment:5 by Bruno Ramos, 6 years ago

Status: newmoreinfo

Is this still happening with the latest version of FileZilla?
I see nothing other than a timeout message in the logs.
Have you tried to increase the Timeout in the Settings (Connection)?
If possible please provide the logs by following the instructions here.

comment:6 by Alexander Schuch, 6 years ago

Resolution: outdated
Status: moreinfoclosed

No reply for more than 28 days.

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