Opened 11 years ago
Closed 11 years ago
#9291 closed Bug report (fixed)
Auto Update from 3.7.3 to 3.7.4.1 fails
| Reported by: | Ken | Owned by: | |
|---|---|---|---|
| Priority: | normal | Component: | FileZilla Client |
| Keywords: | auto update failure | Cc: | |
| Component version: | Operating system type: | Windows | |
| Operating system version: | Windows NT 6.1 (build 7601, Service Pack 1) |
Description
Opening the client software I was notified that there is an update available.
I clicked the button to install the update and was walked through a series of popups. The client seems to download a file, but in the end I am notified:
Status: Connection established, sending HTTP request
Command: GET http://downloads.sourceforge.net/filezilla/FileZilla_3.7.4.1_win32-setup.exe HTTP/1.1
Error: Disconnected from server: ECONNABORTED - Connection aborted
Error: Disconnected from server
Error: File transfer failed
Attaching a file of screenshots.
Attaching a trace file from the failed update dialog.
Attaching the log file from the session
Below is the system information where the client is installed.
FileZilla Client
Version: 3.7.3
Build information:
Compiled for: i586-pc-mingw32msvc
Compiled on: x86_64-unknown-linux-gnu
Build date: 2013-08-07
Compiled with: i586-mingw32msvc-gcc (GCC) 4.2.1-sjlj (mingw32-2)
Compiler flags: -g -O2 -Wall -g -fexceptions
Linked against:
wxWidgets: 2.8.12
GnuTLS: 3.1.11
SQLite: 3.7.16.2
Operating system:
Name: Windows NT 6.1 (build 7601, Service Pack 1)
Version: 6.1
Platform: 64 bit system
Attachments (8)
Change History (13)
by , 11 years ago
| Attachment: | 1_Update_Available.png added |
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by , 11 years ago
| Attachment: | 4_Failed_Update_Dialog.png added |
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Screenshot showing that the update failed
by , 11 years ago
| Attachment: | FileZilla_Trace.txt added |
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text listing for the 4_Failed_Update_Dialog.png file
by , 11 years ago
| Attachment: | FileZilla_Trace_03282014.txt added |
|---|
text listing from the live session on 3/28/2014
comment:2 by , 11 years ago
Yes the problem still occurs - I have not updated my client version since reporting this bug. Additionally, I attached two log files from today's attempt to upgrade: filezilla_03282014.log and FileZilla_Trace_03282014.txt
comment:3 by , 11 years ago
Can you fetch the file from the log using your web browser? Namely http://downloads.sourceforge.net/filezilla/FileZilla_3.8.0_win32-setup.exe
comment:4 by , 11 years ago
That link works fine from a browser - successfully connected to and downloaded to my machine.
comment:5 by , 11 years ago
| Resolution: | → fixed |
|---|---|
| Status: | moreinfo → closed |
Opened filezilla client today and was prompted to upgrade to 3.8.0
I followed the prompt and the file saved successfully and launched the update process.
It would appear that this issue is resolved.
Screenshot showing that there is an update available