Opened 6 years ago

Closed 6 years ago

#8934 closed Bug report (outdated)

Cannot access FileZilla Server from FileZilla Client

Reported by: Henry McDaniel Owned by:
Priority: normal Component: FileZilla Client
Keywords: login Cc:
Component version: Operating system type: Windows
Operating system version: Vista

Description

I'm using FileZilla client version 3.7.3 and trying to connect to a FTP server. I can connect to the server just fine manually via command shell FTP from my system. I can tell it's running FileZilla server because the output of 'remotehelp server' tells me so.

My FileZilla client never shows folders/files in the remote pane. There's just a message that says 'Not connected to any server'. During the connect process the activity log shows the following and just keeps re-attempting over and over again:

Status: Connecting to [IP Address]...
Status: Connection established, waiting for welcome message...
Response: 220-
Response: 220-*
Response: 220
*
Command: USER [the user]
Response: 331 Password required for [the user]
Command: PASS
Response: 230 Logged on
Command: CLNT FileZilla
Error: Could not connect to server


The settings on my client are.....
General Tab: Ftp Protocol, Use Plain FTP, Logon Type is Normal. Username & Password set.
Advanced Tab: Default (AutoDetect) for server. Nothing else set.
Transfer Settings: Transfer mode is Default. Nothing else set.
Charset: autodetect. Nothing else set.

Attachments (1)

filezilla.log (4.4 KB) - added by Henry McDaniel 6 years ago.

Download all attachments as: .zip

Change History (6)

comment:1 Changed 6 years ago by Henry McDaniel

Oh, and I had the same issue with the previous FileZilla client version (just found out a few days back) before upgrading to the latest.

comment:2 Changed 6 years ago by Alexander Schuch

Keywords: filezilla client server broken removed
Status: newmoreinfo

Can you please enable debug logging?

Changed 6 years ago by Henry McDaniel

Attachment: filezilla.log added

comment:3 Changed 6 years ago by Henry McDaniel

Status: moreinfonew

Added log

comment:4 Changed 6 years ago by Alexander Schuch

Status: newmoreinfo

Error: Disconnected: No supported authentication methods available (server sent: publickey)

This is something new now? You first reported problems connecting via FTP. Now, the attached log is about using SFTP.

You should search the web regarding this error message. It seems to be a common problem. FileZilla uses PuTTY for SFTP, just in case you need one more keyword.

You are able to solve the problem?

comment:5 Changed 6 years ago by Alexander Schuch

Resolution: outdated
Status: moreinfoclosed

No reply for more than 28 days.

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