Opened 8 years ago

Closed 6 years ago

#8539 closed Bug report (outdated)

Filezilla crashes on close

Reported by: Meyfarth Owned by:
Priority: normal Component: FileZilla Client
Keywords: crash, close Cc: sebastien.garcia@…
Component version: Operating system type: Windows
Operating system version: Windows XP SP3

Description

Hello,

Everytime I close FileZilla, it crashes.
I'm currently using the latest version avaible (3.6.0.2).

I think those crashes started around v3.5.

Thanks,

Change History (11)

comment:1 by Alexander Schuch, 8 years ago

Status: newmoreinfo

Are you able to run FileZilla in a debugger to get a stack trace?

comment:2 by Meyfarth, 8 years ago

Hi,

I have to admit that I don't know how to proceed. I'm the administrator of my computer so I can install pretty much anything I need. Could you please tell me how to run FileZilla in a debugger? Which debugger should I get ?

Thank you

comment:3 by Alexander Schuch, 8 years ago

Status: moreinfonew

I am not a Windows developer, so I do not know. Maybe someone else does, so I leave this open.

comment:4 by Alexander Schuch, 7 years ago

Status: newmoreinfo

Do you still have that problem with FileZilla 3.7.0.1?

comment:5 by Meyfarth, 7 years ago

Status: moreinfonew

Yes, I do... How can I give you more info about it?

comment:6 by Alexander Schuch, 7 years ago

For now, it is enough to know that latest FileZilla does not fix the problem for you. The task regarding debugging FileZilla still should be done, but again, I am still not a Windows developer.

comment:7 by Tim Kosse, 7 years ago

Status: newmoreinfo

Please rename the %APPDATA%\FileZilla directory (do not delete, we might need the files later). Does FileZilla still crash?

If it no longer crashes: I would need the files for analysis
If it still crashes: Delete the new %APPDATA%\FileZilla directory and rename the old one back.

comment:8 by Meyfarth, 7 years ago

Status: moreinfonew

Hello,

Unfortunately, it's still crashing.

comment:9 by ciano, 7 years ago

Operating system version: Vista Familial Edition SP1Windows XP SP3

I have the same problem.
I found that renaming the file crshhndl.dll FileZilla stop crashing on exit.
For me the file crshhndl.dll is on %ProgramFiles%\TortoiseGit\bin
but some times is on TortoiseSvn

FileZilla Client Version: 3.7.3
Operating system: Windows XP SP3

comment:10 by Meyfarth, 7 years ago

Can't help you anymore on this subject. I got a new computer with Windows 7, it doesn't crash anymore.

Thanks for the help,

Meyfarth

comment:11 by Bruno Ramos, 6 years ago

Resolution: outdated
Status: newclosed

Windows XP is no longer supported.

Huge number of changes since ticket was created, please reopen ticket if issue still in latest version of FileZilla.

Thank you.

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