Opened 10 years ago

Closed 8 years ago

#8539 closed Bug report (outdated)

Filezilla crashes on close

Reported by: Meyfarth Owned by:
Priority: normal Component: FileZilla Client
Keywords: crash, close Cc: sebastien.garcia@…
Component version: Operating system type: Windows
Operating system version: Windows XP SP3

Description

Hello,

Everytime I close FileZilla, it crashes.
I'm currently using the latest version avaible (3.6.0.2).

I think those crashes started around v3.5.

Thanks,

Change History (11)

comment:1 by Alexander Schuch, 10 years ago

Status: newmoreinfo

Are you able to run FileZilla in a debugger to get a stack trace?

comment:2 by Meyfarth, 10 years ago

Hi,

I have to admit that I don't know how to proceed. I'm the administrator of my computer so I can install pretty much anything I need. Could you please tell me how to run FileZilla in a debugger? Which debugger should I get ?

Thank you

comment:3 by Alexander Schuch, 10 years ago

Status: moreinfonew

I am not a Windows developer, so I do not know. Maybe someone else does, so I leave this open.

comment:4 by Alexander Schuch, 10 years ago

Status: newmoreinfo

Do you still have that problem with FileZilla 3.7.0.1?

comment:5 by Meyfarth, 10 years ago

Status: moreinfonew

Yes, I do... How can I give you more info about it?

comment:6 by Alexander Schuch, 10 years ago

For now, it is enough to know that latest FileZilla does not fix the problem for you. The task regarding debugging FileZilla still should be done, but again, I am still not a Windows developer.

comment:7 by Tim Kosse, 10 years ago

Status: newmoreinfo

Please rename the %APPDATA%\FileZilla directory (do not delete, we might need the files later). Does FileZilla still crash?

If it no longer crashes: I would need the files for analysis
If it still crashes: Delete the new %APPDATA%\FileZilla directory and rename the old one back.

comment:8 by Meyfarth, 10 years ago

Status: moreinfonew

Hello,

Unfortunately, it's still crashing.

comment:9 by ciano, 9 years ago

Operating system version: Vista Familial Edition SP1Windows XP SP3

I have the same problem.
I found that renaming the file crshhndl.dll FileZilla stop crashing on exit.
For me the file crshhndl.dll is on %ProgramFiles%\TortoiseGit\bin
but some times is on TortoiseSvn

FileZilla Client Version: 3.7.3
Operating system: Windows XP SP3

comment:10 by Meyfarth, 9 years ago

Can't help you anymore on this subject. I got a new computer with Windows 7, it doesn't crash anymore.

Thanks for the help,

Meyfarth

comment:11 by Bruno Ramos, 8 years ago

Resolution: outdated
Status: newclosed

Windows XP is no longer supported.

Huge number of changes since ticket was created, please reopen ticket if issue still in latest version of FileZilla.

Thank you.

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