Opened 7 years ago

Closed 7 years ago

#8490 closed Bug report (outdated)

Your guidelines

Reported by: secure-haven Owned by:
Priority: high Component: Unknown
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version:

Description

I am new to all this
I tried to transfer information from a Microsoft word file using your FTP system, but was floored on the first page, because your instruction details are different to the screens presented using your system
In particular, your recommendation to go to Advanced is NOT on the screen presented to me
I tried clicking on the Advanced button at top of screen, but this did not present the options your instructions suggested
So I am still at step one
Would appreciate your assistance
Thanks
Colin Farrell

Change History (2)

comment:1 Changed 7 years ago by Alexander Schuch

Status: newmoreinfo

What are you trying to do where? Which instructions do you use?

comment:2 Changed 7 years ago by Alexander Schuch

Resolution: outdated
Status: moreinfoclosed

No reply for more than 28 days.

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