Opened 8 years ago

Closed 4 years ago

#8133 closed Other (invalid)

Obtaining FileZilla User Account Passwords

Reported by: c.harrison@… Owned by:
Priority: high Component: FileZilla Server
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version: Server 2003 R2

Description

Hi Guys,

I am an IT Administrator for my company and we use FileZilla for our FTP transfers, when creating an FTP account we keep the password in a user sheet created by us but due to a server issue we have lost all of the passwords and have customers calling us asking for the password and we cannot find out.

I did some research on the net and apparently the passwords appear in plain text in an .xml file which I have found but they are not in plain text.

How can I obtain these passwords please?

Any help would be greatly appreciated as we have over 200 user accounts.

Change History (3)

comment:1 by c.harrison@…, 8 years ago

Type: Bug reportOther

comment:2 by Kurt McKee, 4 years ago

Triage suggestion

A quick search suggests that it is impossible to recover the passwords from the XML file because they are run through a one-way hash function.

I suggest closing this support request because it is impossible to fulfill.

comment:3 by Kurt McKee, 4 years ago

Resolution: invalid
Status: newclosed
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