Opened 9 years ago

Closed 9 years ago

#8003 closed Bug report (outdated)

Critical error message on sign in

Reported by: lorishima Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type:
Operating system version:

Description

Aloha -

We are unable to sign into our account to post audio files on the FTP to our website. connection attempt failed with "EAI_NONAME" - Neither nodename nor servname provided, or not known" Could not connect to server.

We've never had any challenges until about a month ago. Then we had a critical error message and the above error message.

Please help!

Many blessings

Change History (2)

comment:1 by Alexander Schuch, 9 years ago

Status: newmoreinfo

Can you please provide the message log: "If possible, provide the contents from the message log. To do so, you should set the program's language to English, set the debug level to 3 in the settings and restart the client. Then connect to the server, perform the action that causes problems and copy the entire log to the clipboard and attach it to the bug report.
Do not tamper with the log, leave it exactly as is. Do not obfuscate any addresses or filenames. You will most certainly remove vital information from the log if you modify it."

comment:2 by Alexander Schuch, 9 years ago

Resolution: outdated
Status: moreinfoclosed

No reply for more than 28 days.

Note: See TracTickets for help on using tickets.