Opened 13 years ago

Closed 12 years ago

#7973 closed Bug report (outdated)

Password is not working

Reported by: lea dales Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version: 7

Description

I have tried to use all possible passwords to get into my site and I have tried resetting it as well. I also uninstalled and reinstalled the program and still can not get my ftp to open

my host is 174.120.246.62
leadales.com

my user name is leadales

can you help me??
I am operating on Windows 7

thank you

Change History (3)

comment:1 by bratkartoffel, 13 years ago

Are you sure the password is corret?
Have you tried another FTP-Client (Maybe directly with your Browser on ftp://leadales.com/ )
Have you also tried to set explicit / implicit ssl options?
Can you please provide some more output, maybe the server-client conversation displayed in blue and green color on the screen?

comment:2 by Kissaki, 13 years ago

Status: newmoreinfo

Please try another FTP client.
Unless some other client works it is very probably a server / login information issue.

comment:3 by Alexander Schuch, 12 years ago

Resolution: outdated
Status: moreinfoclosed

No reply for more than 28 days.

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