Opened 9 years ago

Closed 8 years ago

#7855 closed Other (fixed)

Cannot Connect to Server

Reported by: NaviPrince Owned by:
Priority: normal Component: FileZilla Client
Keywords: cannot connect to server trouble connecting to server Cc:
Component version: Operating system type: Windows
Operating system version: windows 7 32-bit

Description

This is my Server Information
Platform
Type
Debian

MySQL Version
5.0.91

Perl Version
5.8.8

PHP Version
5.2.2

Path to SendMail
/usr/sbin/sendmail

Path to Perl
/usr/bin/perl

Path to PHP
/usr/local/bin/php

This is the message I get on Filezilla
Status: Resolving address of ftp.xxxxxxxxxxxxxxxxxx.net
Status: Connecting to 000.000.000.00:00...
Status: Connection attempt failed with "ETIMEDOUT - Connection attempt timed out".
Error: Could not connect to server
Status: Waiting to retry...
Status: Resolving address of ftp.xxxxxxxxxxxxxxxxxx.net
Status: Connecting to 000.000.000.00:00...
Status: Connection attempt failed with "ETIMEDOUT - Connection attempt timed out".
Error: Could not connect to server

I took out my website name and the IP address.

Am I having problems connecting because my host servers are Debian?
I seen that mentioned on here

Please let me know whatever the problem is. Maybe my web host, ISP, or my firewall, home network. I really don't have a clue.

Change History (2)

comment:1 by Mike L, 8 years ago

I had a similar problem when I entered my domain and Filezilla reported

Status: Resolving address of eur1mxl.com
Status: Connecting to 32.1.8.252:21...
Status: Connection attempt failed with "ETIMEDOUT - Connection attempt timed out", trying next address.

I use Linux Mint 9 and when I tried FTP in a terminal window I got a connection and was able to transfer files.

Using the Administration->Network Tools->Lookup (tab) and entered the domain the IP address returned was 82.165...... When I used this IP address as the host in Filezilla it worked.

I do not know what Filezilla was using to resolve the domain name but it came back with the wrong address.

If using Windows the IP address can be checked by opening a Command Prompt window and PING DOMAIN_NAME eg

ping eur1mxl.com

and the target IP address will be shown.

Hope this helps and note that all numbers and domains have been change to protect the ...

in reply to:  1 comment:2 by NaviPrince, 8 years ago

Resolution: fixed
Status: newclosed

Thank you for your response.

I was able to solve this problem. I emailed my hosting provider and they changed something in the server for me and now it works perfect

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