Opened 9 years ago

Closed 8 years ago

#7818 closed Bug report (invalid)

Unable to connect

Reported by: Grace Owned by: Grace Cameron
Priority: high Component: FileZilla Client
Keywords: connecting Cc: grace.cameron@…
Component version: Operating system type: Windows
Operating system version: 6.1

Description

I have entered all the information correctly provided to me by BrainHost, but still am unable to connect, the message is below.

Status: Resolving address of ftp.envisageearnings.com
Status: Connecting to 69.175.48.74:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 2 of 50 allowed.
Response: 220-Local time is now 20:10. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER gcenvisa
Response: 331 User gcenvisa OK. Password required
Command: PASS
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server

Change History (1)

comment:1 Changed 8 years ago by Kissaki

Resolution: invalid
Status: newclosed

The log says it all.

Response: 530 Login authentication failed

Please contact your hoster for support.

Note: See TracTickets for help on using tickets.