Opened 13 years ago
Closed 13 years ago
#7818 closed Bug report (invalid)
Unable to connect
| Reported by: | Grace | Owned by: | Grace Cameron |
|---|---|---|---|
| Priority: | high | Component: | FileZilla Client |
| Keywords: | connecting | Cc: | grace.cameron@… |
| Component version: | Operating system type: | Windows | |
| Operating system version: | 6.1 |
Description
I have entered all the information correctly provided to me by BrainHost, but still am unable to connect, the message is below.
Status: Resolving address of ftp.envisageearnings.com
Status: Connecting to 69.175.48.74:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 2 of 50 allowed.
Response: 220-Local time is now 20:10. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER gcenvisa
Response: 331 User gcenvisa OK. Password required
Command: PASS
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server
The log says it all.
Please contact your hoster for support.