Opened 8 years ago

Closed 7 years ago

#7811 closed Bug report (outdated)

Server Connection Timed Out

Reported by: Ramy Owned by:
Priority: normal Component: FileZilla Client
Keywords: time out Cc:
Component version: Operating system type: Windows
Operating system version: Windows 7 home edition

Description

I keep getting disconnected from my server right after I upload something. Even after a few seconds. I've talked to my hosting company and they have raised the inactivity time limit to 15 minutes and I still get disconnected from the server after just a few seconds. So everytime I upload something I have to reconnect to upload something else. The host company told me this is a FileZilla issue and I have to ask you for help and not them. I've included a sample of the error log from the last time I got disconnetced below. Please let me know if there is somethign I can do to stay connected to the server after I upload something. Thanks. Ramy.

Status: Directory listing successful
Status: Retrieving directory listing...
Command: CWD bonuses
Error: Connection timed out
Error: Failed to retrieve directory listing
Status: Resolving address of velvetecstasy.com
Status: Connecting to 216.131.122.57:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 2 of 50 allowed.
Response: 220-Local time is now 22:23. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.

Change History (2)

comment:1 Changed 7 years ago by Alexander Schuch

Status: newmoreinfo

Can you try using another FTP client? Maybe your router does weird stuff or there are other connectivity issues.

And can you please add timestamps to the log? Can you properly fetch directory listings?

comment:2 Changed 7 years ago by Alexander Schuch

Resolution: outdated
Status: moreinfoclosed

No reply for more than 28 days.

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