filezilla wont let me ftp to my topcities account

[donherbisonevans]

I'm justan ignorant user who doesnt know waht a client or a server is. All I know is that I can use filezilla fine for lots of other machine but not for topcities. Ive asked you before but got no response. Do I need a degree in information technology just to report a bug? Is it really too hard for you to make filezilla work for topcities?

Here's what 'help' says:
FileZilla Client

---

Version: 3.3.4.1

Build information:

Compiled for: i586-pc-mingw32msvc
Compiled on: x86_64-unknown-linux-gnu
Build date: 2010-08-16
Compiled with: i586-mingw32msvc-gcc (GCC) 4.2.1-sjlj (mingw32-2)
Compiler flags: -g -O2 -Wall -g -fexceptions

Linked against:

wxWidgets: 2.8.11
GnuTLS: 2.8.3

Operating system:

Name: Windows Vista (build 6002, Service Pack 2)
Version: 6.0
Platform: 32 bit system

Here's what happens when i try to get my topcities account:

Status: Resolving address of donhe.topcities.com
Status: Connecting to 72.37.164.203:21...
Status: Connection established, waiting for welcome message...
Response: 220 topcities.com NcFTPd Server (licensed copy) ready.
Command: USER donhe
Response: 331 User donhe okay, need password.
Command: PASS
Response: 230-#######################################################################
Response: 230-#######################################################################
Response: 230-
Response: 230-Welcome, donhe. You are now logged into your account.
Response: 230-
Response: 230-Your web site address: ​http://donhe.topcities.com
Response: 230-You are connected from IP Address: 122.106.40.177
Response: 230-Space limit for your account: 153600000 bytes
Response: 230-Space used: 69158732 bytes
Response: 230-Maximum per-file size: 5000 Kb
Response: 230-Upload bandwidth limit: 3 kB/sec
Response: 230-Download bandwidth limit: 2 kB/sec
Response: 230-PT: 0.72
Response: 230-
Response: 230-Note: Please do not exceed your account quota by uploading files
Response: 230-larger than 900Kb or exceeding your space limit. If you do, subsequent
Response: 230-uploads will be unsucessful without notice to you.
Response: 230-
Response: 230-#######################################################################
Response: 230-#######################################################################
Response: 230-
Response: 230-
Response: 230-
Response: 230 Restricted user logged in.
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: CLNT
Response: MDTM
Response: MLST type*;size*;modify*;UNIX.mode*;UNIX.owner;UNIX.uid;UNIX.group;UNIX.gid;unique
Response: PASV
Response: REST STREAM
Response: SIZE
Response: TVFS
Response: Compliance Level: 19981201 (IETF mlst-05)
Response: 211 End.
Command: OPTS MLST type;size;modify;unix.mode;unix.owner;unix.uid;unix.group;unix.gid;
Response: 200 Options accepted: type;size;modify;unix.mode;unix.uid;unix.gid
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is cwd.
Command: TYPE I
Response: 200 Type okay.
Command: PASV
Response: 227 Entering Passive Mode (72,37,164,203,215,230)
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing

[Alexander Schuch]

Please read ​http://wiki.filezilla-project.org/Network_Configuration#Setting_up_FileZilla_Client carefully. Next, use the "network connection wizard" to check that your computer is set up properly.

[Alexander Schuch]

No reply for more than 28 days.