Opened 10 years ago

Closed 10 years ago

Last modified 6 years ago

#5138 closed Bug report (wontfix)

The client hangs up every time I scroll down

Reported by: Mandy Owned by:
Priority: normal Component: FileZilla Client
Keywords: scroll hangs up Cc:
Component version: Operating system type: Windows
Operating system version: Win 7

Description

I use Windows 7 and everytime I scroll completely down on the client side to show the last file, Filezilla Client hangs up and all I can do is to close the process. So I won't be able to upload the last item to the server.

Attachments (2)

EPSILON.txt (49.7 KB) - added by eclectice 10 years ago.
PC-SPEC "EPSILON"
VIPER.txt (69.0 KB) - added by eclectice 10 years ago.
PC-SPEC "VIPER"

Download all attachments as: .zip

Change History (10)

comment:1 Changed 10 years ago by Tim Kosse

Status: newmoreinfo

How exactly do you scroll?

Please check the drivers of your graphics card, are you using the most recent drivers available from your graphics card manufacturer's website?

comment:2 Changed 10 years ago by Mandy

Status: moreinfonew

I've got the most recent driver for my NVidia card. Maybe it is the mixture of Win 7 and NVidia mobile drivers?

comment:3 Changed 10 years ago by Mandy

It doesn't matter if I scroll with the mouse or with keys. It always hangs up.

Changed 10 years ago by eclectice

Attachment: EPSILON.txt added

PC-SPEC "EPSILON"

Changed 10 years ago by eclectice

Attachment: VIPER.txt added

PC-SPEC "VIPER"

comment:4 Changed 10 years ago by eclectice

Operating system version: Win 7WinXP Pro SP3

I want to report the same issue.

I have the trouble to scroll the "left" local directory panel when the the content of a selected local deeply-nested folder that has so many files and sub-folders which are outside the scroll-pane area.

It takes some time for the Filezilla client to "profile" all the sub-folders and files that are deeply nested. It will cause the Filezilla client's title-bar to display "(not responding)" until it finishes profiling the selected folder.

I run the following Filezilla client on two PCS "EPSILON" and "VIPER" (see attached PC-SPEC files):

FileZilla Client


Version: 3.3.2

Build information:

Compiled for: i586-pc-mingw32msvc
Compiled on: x86_64-unknown-linux-gnu
Build date: 2010-02-21
Compiled with: i586-mingw32msvc-gcc (GCC) 4.2.1-sjlj (mingw32-2)
Compiler flags: -g -O2 -Wall -g -fexceptions

Linked against:

wxWidgets: 2.8.11
GnuTLS: 2.8.3

comment:5 Changed 10 years ago by Tim Kosse

Status: newmoreinfo

Are you using any virus scanners or other so-called security "solutions"?

What happens if you uninstall them for a test? Note that you cannot merely disable them as that leaves their drivers running. Only an uninstall completely disables them.

comment:6 Changed 10 years ago by Mandy

Operating system version: WinXP Pro SP3Win 7
Status: moreinfonew

I tried about everything with that and the problem only showed at my notebook, my computer works fine. I'm actually stressed with school so I will try the newest version of filezilla if I've got some time.

comment:7 in reply to:  5 Changed 10 years ago by eclectice

Replying to codesquid:

Are you using any virus scanners or other so-called security "solutions"?

What happens if you uninstall them for a test? Note that you cannot merely disable them as that leaves their drivers running. Only an uninstall completely disables them.

I have Avast! AV and Microsoft Security Essentials security tools running on "EPSILON" and "VIPER".

When I disable the Avast! AV, it is still the same difficulty to open and scroll the local file/folder list in the Filezilla client. So, I re-enable Avast! as it is not the problem.

But, when I disable the Microsoft Security Essentials, I see a dramatic difference. I can easily open the Filezilla client and scroll the local file/folder list immediately and easily. So, the Microsoft Security Essentials is the possible problem.

For a temporary solution, I set the following configuration in the Microsoft Security Essentials:

  • Settings -> Excluded files & locations: "C:\Program Files\FileZilla FTP Client"
  • Settings -> Excluded processes: "C:\Program Files\FileZilla FTP Client\filezilla.exe"

comment:8 Changed 10 years ago by eclectice

Resolution: wontfix
Status: newclosed

To codesquid,

I managed to find the similar bug report when I went through all the closed bug reports (phew! so many)

http://trac.filezilla-project.org/ticket/5116

I think you can update the Filezilla client website to inform the user about this possible problem so that it won't appear with another bug report anymore (if you have done so, just ignore this)

Unless the original bug issuer, DarkAngel1004, responds, I will close this report as "wontfix".

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