The client hangs up every time I scroll down

[Mandy]

I use Windows 7 and everytime I scroll completely down on the client side to show the last file, Filezilla Client hangs up and all I can do is to close the process. So I won't be able to upload the last item to the server.

[Tim Kosse]

How exactly do you scroll?

Please check the drivers of your graphics card, are you using the most recent drivers available from your graphics card manufacturer's website?

[Mandy]

I've got the most recent driver for my NVidia card. Maybe it is the mixture of Win 7 and NVidia mobile drivers?

[Mandy]

It doesn't matter if I scroll with the mouse or with keys. It always hangs up.

[eclectice]

PC-SPEC "EPSILON"

[eclectice]

PC-SPEC "VIPER"

[eclectice]

I want to report the same issue.

I have the trouble to scroll the "left" local directory panel when the the content of a selected local deeply-nested folder that has so many files and sub-folders which are outside the scroll-pane area.

It takes some time for the Filezilla client to "profile" all the sub-folders and files that are deeply nested. It will cause the Filezilla client's title-bar to display "(not responding)" until it finishes profiling the selected folder.

I run the following Filezilla client on two PCS "EPSILON" and "VIPER" (see attached PC-SPEC files):

FileZilla Client

---

Version: 3.3.2

Build information:

Compiled for: i586-pc-mingw32msvc
Compiled on: x86_64-unknown-linux-gnu
Build date: 2010-02-21
Compiled with: i586-mingw32msvc-gcc (GCC) 4.2.1-sjlj (mingw32-2)
Compiler flags: -g -O2 -Wall -g -fexceptions

Linked against:

wxWidgets: 2.8.11
GnuTLS: 2.8.3

[Tim Kosse]

Are you using any virus scanners or other so-called security "solutions"?

What happens if you uninstall them for a test? Note that you cannot merely disable them as that leaves their drivers running. Only an uninstall completely disables them.

[Mandy]

I tried about everything with that and the problem only showed at my notebook, my computer works fine. I'm actually stressed with school so I will try the newest version of filezilla if I've got some time.

[eclectice]

Replying to codesquid:

Are you using any virus scanners or other so-called security "solutions"?

What happens if you uninstall them for a test? Note that you cannot merely disable them as that leaves their drivers running. Only an uninstall completely disables them.

I have Avast! AV and Microsoft Security Essentials security tools running on "EPSILON" and "VIPER".

When I disable the Avast! AV, it is still the same difficulty to open and scroll the local file/folder list in the Filezilla client. So, I re-enable Avast! as it is not the problem.

But, when I disable the Microsoft Security Essentials, I see a dramatic difference. I can easily open the Filezilla client and scroll the local file/folder list immediately and easily. So, the Microsoft Security Essentials is the possible problem.

For a temporary solution, I set the following configuration in the Microsoft Security Essentials:

• Settings -> Excluded files & locations: "C:\Program Files\FileZilla FTP Client"
• Settings -> Excluded processes: "C:\Program Files\FileZilla FTP Client\filezilla.exe"

[eclectice]

To codesquid,

I managed to find the similar bug report when I went through all the closed bug reports (phew! so many)

​http://trac.filezilla-project.org/ticket/5116

I think you can update the Filezilla client website to inform the user about this possible problem so that it won't appear with another bug report anymore (if you have done so, just ignore this)

Unless the original bug issuer, DarkAngel1004, responds, I will close this report as "wontfix".