Opened 11 years ago

Closed 11 years ago

#4954 closed Bug report (fixed)

Ver. 3.2.8.1 Drag and Drop to shell disabled

Reported by: Chad Owned by:
Priority: normal Component: FileZilla Client
Keywords: drag and drop shell windows xp Cc:
Component version: Operating system type: Windows
Operating system version: XP Professional SP3

Description

Hi there! Thank you for providing a valuable and highly useful piece of software.

Just recently, I updated the program (version 3.2.8.1) and found that drag and drop functionality from the FTP file navigation pane to the windows shell was disabled. To clarify, when I try to drag a file to my desktop, my mouse pointer turns into the "unavailable" icon (circle with a line through it).

I've rebooted the pc, uninstalled and reinstalled the program, enabled the shell extention, modified my registry (according to the forums), and read through the existing tickets as well as the forum, and no solution has been identified as of yet. I can still navigate to the local folder in my left file navigation pane and download from there just fine. It's merely a matter of convenience.

Thanks for any & all help! I've attached my fzshellext.txt log, as recommended in the forum.

Yours,
Chad

Attachments (4)

ScreenShot wCursor.jpg (140.2 KB ) - added by Chad 11 years ago.
Screen Shot with Cursor Highlighted
OS and CPU.jpg (43.3 KB ) - added by Chad 11 years ago.
Operating System and Hardware Specs
hijackthis.log (12.0 KB ) - added by Chad 11 years ago.
HijackThis log showing running processes and software profile
fzshellext.txt (41.3 KB ) - added by Chad 11 years ago.
FileZilla Shell Extension LogFile

Download all attachments as: .zip

Change History (8)

by Chad, 11 years ago

Attachment: ScreenShot wCursor.jpg added

Screen Shot with Cursor Highlighted

by Chad, 11 years ago

Attachment: OS and CPU.jpg added

Operating System and Hardware Specs

by Chad, 11 years ago

Attachment: hijackthis.log added

HijackThis log showing running processes and software profile

by Chad, 11 years ago

Attachment: fzshellext.txt added

FileZilla Shell Extension LogFile

comment:1 by Tim Kosse, 11 years ago

Status: newmoreinfo

Are you using any virus scanners, malware protection, security solutions and the likes? They sometimes block legit shell extensions.

comment:2 by Tim Kosse, 11 years ago

Also, in the registry under HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer, is there an item named EnforceShellExtensionSecurity?

comment:3 by Tim Kosse, 11 years ago

Check the same under HKLM too please.

in reply to:  3 comment:4 by Chad, 11 years ago

Resolution: fixed
Status: moreinfoclosed

Codesquid, thank you very much, you prompted me to find a solution! I disabled all running non-system processes, including my antivirus/firewall software. I also searched the entire registry for EnforceShellExtensionSecurity with no result. What this prompted me to do was uninstall FZ, delete all registry references, clear all MRU's, caches, and temp files, reboot, and install the latest version (3.3.0). FileZilla now works like a charm. I appreciate your time & help!

Yours,
cfoust

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