ftp access impossible

[sonalle]

hi,
i can't access an ftp in aruba.it using my macbook. i get the following message
Response: 530 more info : hosting.aruba.it/password
Error: Could not connect to server
i have accessed other ftps using filezilla with my macbook and had no problem.
i have been able to access the same aruba ftp using my pc and it has worked without a problem.
i have obviously used the same access information for both the pc and mac.
i have also rebooted the mac, closed and reopened filezilla.
any ideas please?

[Tim Kosse]

Please attach a complete log.

[Alexander Schuch]

No reply for more than 28 days.

[Chris Yoo]

After change my password, I can not access my FTP.

...............................................................

Status: Connecting to 173.254.28.117:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 11 of 1000 allowed.
Response: 220-Local time is now 05:19. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER kakaohos
Response: 331 User kakaohos OK. Password required
Command: PASS
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server
Status: Connecting to 173.254.28.117:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 12 of 1000 allowed.
Response: 220-Local time is now 05:20. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER kakaohos
Response: 331 User kakaohos OK. Password required
Command: PASS *
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server
Status: Connecting to 173.254.28.117:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 12 of 1000 allowed.
Response: 220-Local time is now 05:20. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER kakaohos
Response: 331 User kakaohos OK. Password required
Command: PASS *
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server
Status: Connecting to 173.254.28.117:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 13 of 1000 allowed.
Response: 220-Local time is now 05:20. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER kakaohos
Response: 331 User kakaohos OK. Password required
Command: PASS
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server
Status: Connecting to 173.254.28.117:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 12 of 1000 allowed.
Response: 220-Local time is now 05:20. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER kakaohos
Response: 331 User kakaohos OK. Password required
Command: PASS *
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server
Status: Connecting to 173.254.28.117:21...
Status: Connection established, waiting for welcome message...
Command: USER kakaohos
Response: 331 User kakaohos OK. Password required
Command: PASS
Response: 530 FTP Access Denied, user kakaohos has been temporarily blocked due to suspicious FTP activity (104.172.53.12)
Error: Critical error: Could not connect to server
Status: Connecting to 173.254.28.117:21...
Status: Connection established, waiting for welcome message...

Command: USER kakaohos
Response: 331 User kakaohos OK. Password required
Command: PASS
Response: 530 FTP Access Denied, user kakaohos has been temporarily blocked due to suspicious FTP activity (104.172.53.12)
Error: Critical error: Could not connect to server

[Tim Kosse]

Please don't perform ticket necromancy.