Opened 2 years ago
Last modified 2 years ago
#12778 closed Bug report
Maximum License count / remove old computer — at Initial Version
| Reported by: | Mark Hahn | Owned by: | |
|---|---|---|---|
| Priority: | normal | Component: | FileZilla Client |
| Keywords: | license, Pro | Cc: | |
| Component version: | 3.55.1 | Operating system type: | Windows |
| Operating system version: | 11 (64-bit) |
Description
Good afternoon,
I am trying to install FileZilla Pro on a newer computer. I received a message that the license count has already been maxed out; however, I realized that I did not "deactivate" the license on one of my old computers. Are you able to assist in deactivating it from a former computer of mine? The computer has since been wiped and assigned to someone else; so there isn't an ability for me to access anything FileZilla related.
The order # is: 160907146
Any assistance would be greatly appreciated!
Thank you,
Mark
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