Maximum License count / remove old computer

[Mark Hahn]

Good afternoon,

I am trying to install FileZilla Pro on a newer computer. I received a message that the license count has already been maxed out; however, I realized that I did not "deactivate" the license on one of my old computers. Are you able to assist in deactivating it from a former computer of mine? The computer has since been wiped and assigned to someone else; so there isn't an ability for me to access anything FileZilla related.

The order # is: <removed>

Any assistance would be greatly appreciated!

Thank you,
Mark

[Tim Kosse]

For privacy reasons we do not associate machine-specific registration data with customers and thus cannot deactivate individual registrations.

Your registration limit has been increased.