Opened 5 months ago

Closed 5 months ago

#12622 closed Other (rejected)

Envato Market Place don't show apparently successfully transferred files.

Reported by: Daniel de la Hoz Owned by:
Priority: normal Component: FileZilla Client
Keywords: upload, fail, Cc:
Component version: 3.57.0 Operating system type: OS X
Operating system version: Catalina 10.15.6

Description

Using FileZilla to upload photos to Envato Market Place we find that files don't show up in the Envato webpage although it seems that there is no problem in filezilla.
We've successfully transferred files for months with no problem and when we downloaded the newest version of FileZilla the problem started.
When we finish the connection with filezilla (everything looking normal just like when everything worked fine) and connect again with the server, the files we tried to upload the last time (but failed to show up in the Envato webpage) are still in Filezilla which is not usual when files are uploaded successfully.
We've tried many things and nothing seems to work.
Thank you for your help in advance.

Change History (1)

comment:1 by Tim Kosse, 5 months ago

Resolution: rejected
Status: newclosed

Doesn't look like a problem with FileZilla. This appears to be a server-side issue, more specifically with the third-party software processing the uploaded files. You updating the client at the time the issue started is just coincidental.

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