Opened 2 months ago

Closed 2 months ago

Last modified 7 weeks ago

#12536 closed Other (worksforme)

login authentication

Reported by: kent wenger Owned by:
Priority: high Component: FileZilla Client
Keywords: authentication Cc: kent wenger
Component version: Operating system type: Windows
Operating system version: win10

Description (last modified by kent wenger)

I am an instructor and one of my students cannot log into FileZilla. The messages he receives are: "331 User xxxxx OK, Password required" then "530 Login authentication failed".

He has changed his password with no success.

What are the username and password requirements for FileZilla?
Are certain symbols or characters not allowed in the username or password?

Thanks in advance,

Kent Wenger

Attachments (1)

Fiodor FileZilla-1.PNG (55.9 KB ) - added by kent wenger 2 months ago.

Download all attachments as: .zip

Change History (4)

by kent wenger, 2 months ago

Attachment: Fiodor FileZilla-1.PNG added

comment:1 by kent wenger, 2 months ago

Description: modified (diff)

comment:2 by Tim Kosse, 2 months ago

Resolution: worksforme
Status: newclosed

Please double-check your login credentials, watch out for character case and leading/trailing whitespace. Contact you server administrator or server hosting provider for further assistance if the issue persists.

comment:3 by Kiran B Chitari, 7 weeks ago

I am also facing the same issue, for some spl characters FileZilla won't work.

Example : e&UB!eHi#5JVDyfYemr

try this as a password!!
Create an account with the above password and try to log in using fillezilla.

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