Opened 4 years ago
Last modified 3 years ago
#12465 new Bug report
Authentication failed. Cannot connect to server
| Reported by: | Anita Phelps | Owned by: | |
|---|---|---|---|
| Priority: | critical | Component: | FileZilla Client |
| Keywords: | Cc: | ||
| Component version: | Operating system type: | Windows | |
| Operating system version: | Windows 10 |
Description
Status: Connecting to ftp.availity.com:9922...
Status: Using username "tiptonpt1".
Status: Access denied
Error: Authentication failed.
Error: Critical error: Could not connect to server
Status: Disconnected from server
Status: Connecting to availity.com:9922...
Response: fzSftp started, protocol_version=10
Command: open "tiptonpt1@…" 9922
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry...
Status: Connecting to availity.com:9922...
Response: fzSftp started, protocol_version=10
Command: open "tiptonpt1@…" 9922
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Disconnected from server
Status: Connecting to availity.com:9922...
Response: fzSftp started, protocol_version=10
Command: open "tiptonpt1@…" 9922
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry...
Status: Connecting to availity.com:9922...
Response: fzSftp started, protocol_version=10
Command: open "tiptonpt1@…" 9922
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Disconnected from server
Status: Connecting to availity.com:9922...
Response: fzSftp started, protocol_version=10
Command: open "tiptonpt1@…" 9922
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry...
Status: Connecting to availity.com:9922...
Response: fzSftp started, protocol_version=10
Command: open "tiptonpt1@…" 9922
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Disconnected from server
Status: Connecting to ftp.availity.com:9922...
Status: Using username "tiptonpt1".
Status: Access denied
Error: Authentication failed.
Error: Critical error: Could not connect to server
Connects without issue to 2 other servers but will not connect to Availity.
Is there a resolution to this??? I am able to use the FileZilla Client to connect to several other servers. I've contacted this client and they keep referring me to contact FileZilla; that the error is not on their end as the configuration information is all correct. Will someone please advise?