quick connect working on desktop but not on laptop

[Tom Rioux]

I have the current version of FileZilla Client 3.50.0 on Windows 10 with all updates and drivers on my desktop and my new laptop; I can quick connect on the desktop; I cannot quick connect on my new laptop; I have compared the setting on both systems and they are the same

verbose debug from new laptop that does not work:
Trace: CControlSocket::SendNextCommand()
Trace: CFtpLogonOpData::Send() in state 0
Status: Resolving address of www.riouxgenealogy.org
Status: Connecting to 160.153.92.103:21...
Status: Connection established, waiting for welcome message...
Trace: CFtpControlSocket::OnReceive()
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 500 allowed.
Response: 220-Local time is now 12:37. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 15 minutes of inactivity.
Trace: CFtpLogonOpData::ParseResponse() in state 1
Trace: CControlSocket::SendNextCommand()
Trace: CFtpLogonOpData::Send() in state 2
Command: AUTH TLS
Trace: CFtpControlSocket::OnReceive()
Response: 234 AUTH TLS OK.
Trace: CFtpLogonOpData::ParseResponse() in state 2
Status: Initializing TLS...
Trace: tls_layer_impl::client_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: TLS Handshake successful
Trace: Protocol: TLS1.2, Key exchange: ECDHE-SECP256R1-RSA-SHA384, Cipher: AES-256-GCM, MAC: AEAD
Trace: tls_layer_impl::verify_certificate()
Trace: Hostname does not match certificate SANs
Status: Verifying certificate...
Trace: CFtpControlSocket::SetAsyncRequestReply
Error: Remote certificate not trusted.
Trace: CFtpControlSocket::ResetOperation(70)
Trace: CControlSocket::ResetOperation(70)
Trace: CFtpLogonOpData::Reset(70) in state 4
Error: Critical error: Could not connect to server
Status: Disconnected from server
Trace: CFtpControlSocket::ResetOperation(66)
Trace: CControlSocket::ResetOperation(66)
Trace: CFtpControlSocket::ResetOperation(66)
Trace: CControlSocket::ResetOperation(66)
Trace: CControlSocket::ResetOperation(66)
Trace: CControlSocket::SendNextCommand()
Trace: CFtpLogonOpData::Send() in state 0
Status: Resolving address of www.riouxgenealogy.org
Status: Connecting to 160.153.92.103:21...
Status: Connection established, waiting for welcome message...
Trace: CFtpControlSocket::OnReceive()
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 500 allowed.
Response: 220-Local time is now 12:40. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 15 minutes of inactivity.
Trace: CFtpLogonOpData::ParseResponse() in state 1
Trace: CControlSocket::SendNextCommand()
Trace: CFtpLogonOpData::Send() in state 2
Command: AUTH TLS
Trace: CFtpControlSocket::OnReceive()
Response: 234 AUTH TLS OK.
Trace: CFtpLogonOpData::ParseResponse() in state 2
Status: Initializing TLS...
Trace: tls_layer_impl::client_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: TLS Handshake successful
Trace: Protocol: TLS1.2, Key exchange: ECDHE-SECP256R1-RSA-SHA384, Cipher: AES-256-GCM, MAC: AEAD
Trace: tls_layer_impl::verify_certificate()
Trace: Hostname does not match certificate SANs
Status: Verifying certificate...
Trace: CFtpControlSocket::SetAsyncRequestReply
Error: Remote certificate not trusted.
Trace: CFtpControlSocket::ResetOperation(70)
Trace: CControlSocket::ResetOperation(70)
Trace: CFtpLogonOpData::Reset(70) in state 4
Error: Critical error: Could not connect to server

I check the box "Always trust this certificate in future sessions." but there is no OK or Save button; I close the window and try again with the same results

here is the successful quick connect from the desktop that does work
Trace: CControlSocket::SendNextCommand()
Trace: CFtpLogonOpData::Send() in state 0
Status: Resolving address of www.riouxgenealogy.org
Status: Connecting to 160.153.92.103:21...
Status: Connection established, waiting for welcome message...
Trace: CFtpControlSocket::OnReceive()
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 500 allowed.
Response: 220-Local time is now 13:03. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 15 minutes of inactivity.
Trace: CFtpLogonOpData::ParseResponse() in state 1
Trace: CControlSocket::SendNextCommand()
Trace: CFtpLogonOpData::Send() in state 2
Command: AUTH TLS
Trace: CFtpControlSocket::OnReceive()
Response: 234 AUTH TLS OK.
Trace: CFtpLogonOpData::ParseResponse() in state 2
Status: Initializing TLS...
Trace: tls_layer_impl::client_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: tls_layer_impl::continue_handshake()
Trace: TLS Handshake successful
Trace: Protocol: TLS1.2, Key exchange: ECDHE-SECP256R1-RSA-SHA384, Cipher: AES-256-GCM, MAC: AEAD
Trace: tls_layer_impl::verify_certificate()
Trace: Hostname does not match certificate SANs
Status: Verifying certificate...
Trace: CFtpControlSocket::SetAsyncRequestReply
Status: TLS connection established.
Trace: CControlSocket::SendNextCommand()
Trace: CFtpLogonOpData::Send() in state 6
Command: USER genealogy
Trace: CFtpControlSocket::OnReceive()
Trace: CFtpControlSocket::OnReceive()
Response: 331 User genealogy OK. Password required
Trace: CFtpLogonOpData::ParseResponse() in state 6
Trace: CControlSocket::SendNextCommand()
Trace: CFtpLogonOpData::Send() in state 6
Command: PASS
Trace: CFtpControlSocket::OnReceive()
Response: 230-Your bandwidth usage is restricted
Trace: CFtpControlSocket::OnReceive()
Response: 230 OK. Current restricted directory is /
Trace: CFtpLogonOpData::ParseResponse() in state 6
Trace: CControlSocket::SendNextCommand()
Trace: CFtpLogonOpData::Send() in state 7
Command: SYST
Trace: CFtpControlSocket::OnReceive()
Response: 215 UNIX Type: L8
Trace: CFtpLogonOpData::ParseResponse() in state 7
Trace: CControlSocket::SendNextCommand()
Trace: CFtpLogonOpData::Send() in state 8
Command: FEAT
Trace: CFtpControlSocket::OnReceive()
Response: 211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: MFMT
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: UTF8
Response: TVFS
Response: ESTA
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTP
Trace: CFtpControlSocket::OnReceive()
Response: 211 End.
Trace: CFtpLogonOpData::ParseResponse() in state 8
Trace: CControlSocket::SendNextCommand()
Trace: CFtpLogonOpData::Send() in state 10
Command: OPTS UTF8 ON
Trace: CFtpControlSocket::OnReceive()
Response: 200 OK, UTF-8 enabled
Trace: CFtpLogonOpData::ParseResponse() in state 10
Trace: CControlSocket::SendNextCommand()
Trace: CFtpLogonOpData::Send() in state 11
Command: PBSZ 0
Trace: CFtpControlSocket::OnReceive()
Response: 200 PBSZ=0
Trace: CFtpLogonOpData::ParseResponse() in state 11
Trace: CControlSocket::SendNextCommand()
Trace: CFtpLogonOpData::Send() in state 12
Command: PROT P
Trace: CFtpControlSocket::OnReceive()
Response: 200 Data protection level set to "private"
Trace: CFtpLogonOpData::ParseResponse() in state 12
Status: Logged in
Trace: Measured latency of 105 ms
Trace: CFtpControlSocket::ResetOperation(0)
Trace: CControlSocket::ResetOperation(0)
Trace: CFtpLogonOpData::Reset(0) in state 15
Trace: CControlSocket::SendNextCommand()
Trace: CFtpListOpData::Send() in state 0
Status: Retrieving directory listing...
Trace: CFtpChangeDirOpData::Send() in state 0
Trace: CFtpChangeDirOpData::Send() in state 1
Command: PWD
Trace: CFtpControlSocket::OnReceive()
Response: 257 "/" is your current location
Trace: CFtpChangeDirOpData::ParseResponse() in state 1
Trace: CFtpControlSocket::ResetOperation(0)
Trace: CControlSocket::ResetOperation(0)
Trace: CFtpChangeDirOpData::Reset(0) in state 1
Trace: CFtpListOpData::SubcommandResult(0) in state 1
Trace: CControlSocket::SendNextCommand()
Trace: CFtpListOpData::Send() in state 2
Trace: CFtpRawTransferOpData::Send() in state 0
Trace: CFtpRawTransferOpData::Send() in state 1
Command: TYPE I
Trace: CFtpControlSocket::OnReceive()
Response: 200 TYPE is now 8-bit binary
Trace: CFtpRawTransferOpData::ParseResponse() in state 1
Trace: CControlSocket::SendNextCommand()
Trace: CFtpRawTransferOpData::Send() in state 2
Command: PASV
Trace: CFtpControlSocket::OnReceive()
Response: 227 Entering Passive Mode (160,153,92,103,198,214)
Trace: CFtpRawTransferOpData::ParseResponse() in state 2
Trace: CControlSocket::SendNextCommand()
Trace: CFtpRawTransferOpData::Send() in state 4
Trace: Binding data connection source IP to control connection source IP 192.168.1.77
Trace: tls_layer_impl::client_handshake()
Trace: Trying to resume existing TLS session.
Command: MLSD
Trace: tls_layer_impl::continue_handshake()
Trace: CFtpControlSocket::OnReceive()
Response: 150 Accepted data connection
Trace: CFtpRawTransferOpData::ParseResponse() in state 4
Trace: CControlSocket::SendNextCommand()
Trace: CFtpRawTransferOpData::Send() in state 5
Trace: tls_layer_impl::continue_handshake()
Trace: TLS Handshake successful
Trace: TLS Session resumed
Trace: Protocol: TLS1.2, Key exchange: ECDHE-SECP256R1, Cipher: AES-256-GCM, MAC: AEAD
Trace: tls_layer_impl::verify_certificate()
Trace: CTransferSocket::OnConnect
Trace: CTransferSocket::TransferEnd(1)
Trace: tls_layer_impl::shutdown()
Trace: tls_layer_impl::continue_shutdown()
Trace: CFtpControlSocket::TransferEnd()
Trace: CFtpControlSocket::OnReceive()
Response: 226-Options: -a -l
Trace: CFtpControlSocket::OnReceive()
Response: 226 29 matches total
Trace: CFtpRawTransferOpData::ParseResponse() in state 7
Trace: CFtpControlSocket::ResetOperation(0)
Trace: CControlSocket::ResetOperation(0)
Trace: CFtpRawTransferOpData::Reset(0) in state 7
Trace: CFtpListOpData::SubcommandResult(0) in state 3
Trace: CFtpControlSocket::ResetOperation(0)
Trace: CControlSocket::ResetOperation(0)
Trace: CFtpListOpData::Reset(0) in state 3
Status: Directory listing of "/" successful

Tom Rioux
512-422-8682
Austin, Texas

[Tom Rioux]

error message screen capture

[Tom Rioux]

successful quickconnect log

[Tom Rioux]

unsuccessful quickconnect log

[Tim Kosse]

Can you please retry with a smaller font size?