Opened 5 years ago

Last modified 14 months ago

#11822 new Bug report

Filezilla client crashes on exit

Reported by: Theo van Soest Owned by:
Priority: normal Component: FileZilla Client
Keywords: appcrash Cc:
Component version: 3.39 Operating system type: Windows
Operating system version: 7 (6.1.7601.2.1.0.256.4)

Description

After uploading or downloading one or more files, version 3.39 crashes on exit

Problem signature:

Problem Event Name: APPCRASH
Application Name: filezilla.exe
Application Version: 3.39.0.0
Application Timestamp: 00000000
Fault Module Name: libstdc++-6.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 000000000001b2f3
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1043
Additional Information 1: 8107
Additional Information 2: 8107ab32977efe7eaaad9d563596cfe1
Additional Information 3: 5cf3
Additional Information 4: 5cf304666a1730f482ececb5fe09aed0

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

Change History (2)

comment:1 by Tim Kosse, 5 years ago

Status: newmoreinfo

Please attach the most recent crash dump from FileZilla to this ticket, you can find it the %LOCALAPPDATA%\CrashDumps directory

comment:2 by ronin, 14 months ago

Status: moreinfonew

Hi,

I have the same issue and it happens mostly overnight if Filezilla is left open. I've tried to replicate it:

  1. Start Filezilla
  2. Connect to a server, download a file
  3. Wait 4-5 minutes
  4. Change the date with 1 day ahead
  5. Close Filezilla and a crash will happen

On Windows 10:

Faulting application name: filezilla.exe, version: 3.63.2.1, time stamp: 0x00000000
Faulting module name: libstdc++-6.dll, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000000001a7e3
Faulting process id: 0x6ff8
Faulting application start time: 0x01d9513c1b84b7af
Faulting application path: C:\Program Files\FileZilla FTP Client\filezilla.exe
Faulting module path: C:\Program Files\FileZilla FTP Client\libstdc++-6.dll
Report Id: 1cd2394c-87f6-41eb-9acf-df74eb322424
Faulting package full name:
Faulting package-relative application ID:

I can't attach the crash dump, too big even if zipped, but I've uploaded it here: https://www.filemail.com/d/lswwtgqrqfgmluc

Note: See TracTickets for help on using tickets.