Opened 8 months ago

Closed 8 months ago

#11802 closed Bug report (rejected)

Version 3.38 does not allow uploads or downloads

Reported by: Horst Schulze Owned by:
Priority: normal Component: Other
Keywords: 3.38, upload, download, connection, authentification Cc:
Component version: Operating system type: Windows
Operating system version: Win 7

Description

I updated on the new version
then connecting to 1und1 Ionos Server.
I can see the liste of my files.
Then trying to up or download gives me an error of connection.
Status: Verbinde mit home1xxxx1.1and1-data.host...
Antwort: fzSftp started, protocol_version=8
Befehl: open "pxxxxx@…" 22
Befehl: Pass:
Fehler: Authentifizierung fehlgeschlagen.
Fehler: Kritischer Fehler: Herstellen der Verbindung zum Server fehlgeschlagen

I imported the xml file and also did changes by hand: same result.
deinstall the version and install an older version: No problems
again update on new version with FileZilla_3.38.1_win64-setup.exe: again the problem arrives.
Getting support from IONOS: No problem visible.

So it seems that there is a problem with filezilla.

Sorry, I'mnot sure of the difference between server and client. So I post it in Other

Change History (1)

comment:1 Changed 8 months ago by Tim Kosse

Resolution: rejected
Status: newclosed

In FileZilla there's no difference in logging in between the browsing connection and the connections for transfers. This is a server-side issue, please contact your server administrator or server hosting provider for assistance.

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