cannot get directory listing

[Allan braun]

I can successfully use MS-Windows cmd FTP
I login and get this message
OK. Current restricted directory is /

I enter:
cd www
dir

I get the entire website listing

When I use FileZilla version 3.32.0
I get this error

Status: Resolving address of www.organizeyourlife.org
Status: Connecting to 204.27.63.50:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (204,27,63,50,46,36)
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
Status: Disconnected from server
Status: Resolving address of www.organizeyourlife.org
Status: Connecting to 204.27.63.50:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (204,27,63,50,147,5)
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

[Allan braun]

This fixed the problem

I changed the Encryption: option to "Only use plain FTP (insecure)".

This was required since my hosting company moved my website to a new server

[caraconan]

Many thanks for the workaroud, I can reproduce the issue and confirm that specifying "Only use plain FTP (insecure)" I can connect.

Maybe filezilla should have a policy of automatically jump to next encryption type before finally failing?

Thanks.

[Tim Kosse]

No. That would be insecure.