Opened 3 years ago

Last modified 3 years ago

#11492 moreinfo Bug report

Update process seems to work, but fails

Reported by: Chris Nielsen Owned by:
Priority: low Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version: 7

Description

I saw another user had an issue like mine, but my anti-virus has not changed and this used to work.

1) Update completes with the status message of "The new version could not be downloaded, pleas retry later."

2) Under "show details" it says:

Started update check on 2018-01-15 12:20:27
Own build type: official
Downloading /update.php?platform=x86_64-w64-mingw32&version=3.29.0&osversion=6.1&osarch=64&updated=1&cpuid=sse,sse2,sse3,ssse3,sse4.1,sse4.2,pclmulqdq&initial=0
Resolving address of update.filezilla-project.org
Connecting to 136.243.154.122:443...
Connection established, initializing TLS...
Verifying certificate...
TLS connection established, sending HTTP request
File transfer successful, transferred 36,244 bytes in 1 second
Parsing 36244 bytes of version information.
Found new nightly 2018-01-15
Found new release 3.30.0
Downloading /filezilla/FileZilla_3.30.0_win64-setup.exe
Resolving address of downloads.sourceforge.net
Connecting to 216.34.181.59:80...
Connection established, sending HTTP request
Resolving address of downloads.sourceforge.net
Connecting to 216.34.181.59:80...
Connection established, sending HTTP request
Resolving address of cytranet.dl.sourceforge.net
Connecting to 74.82.59.181:443...
Connection established, initializing TLS...
Verifying certificate...
TLS connection established, sending HTTP request
File transfer successful, transferred 7,906,720 bytes in 2 seconds

3) Download appears to have worked, but the software doesn't recognize the fact.

4) There could be something with my computer that is causing a problem, but shouldn't that result in a different status message?

5) It appears that you have sent ou version 3.29 without the ability for it to update itself? So I will see if I can do a manual update to 3.30.

6) Lord help the non-technical fans of Filezilla!!

No reply needed unless I am wrong about this. :-)

Thanks,
Chris

Change History (1)

comment:1 by Tim Kosse, 3 years ago

Status: newmoreinfo

Please uninstall your AV product for a test. Does it work then?

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