Opened 7 years ago
Closed 7 years ago
#11364 closed Bug report (rejected)
cannot connect to server
| Reported by: | NorthCoast | Owned by: | |
|---|---|---|---|
| Priority: | high | Component: | FileZilla Client |
| Keywords: | Cc: | ||
| Component version: | Operating system type: | Windows | |
| Operating system version: |
Description
we are a TPA that accesses files for clients through filezilla.
we are unable to login as of wednesday - attached screen print
we do have another client with filezilla and are able to access those files
Attachments (1)
Change History (8)
by , 7 years ago
| Attachment: | filezilla.png added |
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follow-up: 2 comment:1 by , 7 years ago
| Status: | new → moreinfo |
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comment:2 by , 7 years ago
| Status: | moreinfo → new |
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comment:3 by , 7 years ago
| Component: | FileZilla Server → FileZilla Client |
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comment:4 by , 7 years ago
| Resolution: | → worksforme |
|---|---|
| Status: | new → closed |
There are two possibilities: Either a firewall is interrupting the connection or there is something wrong with the server.
In the latter case please contact your server administrator or server hosting provider for assistance so that he can check the server logs as to why the server is closing the connection.
comment:5 by , 7 years ago
| Resolution: | worksforme |
|---|---|
| Status: | closed → reopened |
we have two other groups using filezilla - we are able to connect in both cases ?
comment:6 by , 7 years ago
both groups we cannot access are ultipro files if that matters.....
Host for both few01.ultipro.com
comment:7 by , 7 years ago
| Resolution: | → rejected |
|---|---|
| Status: | reopened → closed |
There does not appear to be a working FTP server at that address. If there should be, contact your server administrator or server hosting provider for assistance.
Which version of FileZilla are you using?