Opened 2 years ago

Closed 23 months ago

#11364 closed Bug report (rejected)

cannot connect to server

Reported by: NorthCoast Owned by:
Priority: high Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version:

Description

we are a TPA that accesses files for clients through filezilla.
we are unable to login as of wednesday - attached screen print
we do have another client with filezilla and are able to access those files

Attachments (1)

filezilla.png (495.1 KB) - added by NorthCoast 2 years ago.

Download all attachments as: .zip

Change History (8)

Changed 2 years ago by NorthCoast

Attachment: filezilla.png added

comment:1 Changed 2 years ago by Tim Kosse

Status: newmoreinfo

Which version of FileZilla are you using?

comment:2 in reply to:  1 Changed 2 years ago by NorthCoast

Status: moreinfonew

Replying to codesquid:

Which version of FileZilla are you using?

3.27.1

comment:3 Changed 2 years ago by Tim Kosse

Component: FileZilla ServerFileZilla Client

comment:4 Changed 2 years ago by Tim Kosse

Resolution: worksforme
Status: newclosed

There are two possibilities: Either a firewall is interrupting the connection or there is something wrong with the server.

In the latter case please contact your server administrator or server hosting provider for assistance so that he can check the server logs as to why the server is closing the connection.

comment:5 Changed 2 years ago by NorthCoast

Resolution: worksforme
Status: closedreopened

we have two other groups using filezilla - we are able to connect in both cases ?

comment:6 Changed 2 years ago by NorthCoast

both groups we cannot access are ultipro files if that matters.....
Host for both few01.ultipro.com

comment:7 Changed 23 months ago by Tim Kosse

Resolution: rejected
Status: reopenedclosed

There does not appear to be a working FTP server at that address. If there should be, contact your server administrator or server hosting provider for assistance.

Note: See TracTickets for help on using tickets.