Opened 6 years ago
Closed 6 years ago
#11335 closed Bug report (worksforme)
Cannot connect to server. Also did the update and still cannot connect to server.
|Reported by:||Shayla Kennedy||Owned by:|
|Keywords:||Cannot connect to server||Cc:|
|Component version:||Operating system type:||Windows|
|Operating system version:||7.0|
I accepted the update for the FileZilla program and now I cannot login. It does not ask for username anymore. I had my coworker try to connect and she did not accept the update, but she could not connect to the server either.
I must login quickly to retrieve a file. I also had my IT team remove the program and re-install it. Still not able to connect. I am confident I know my login credentials, too.
Change History (2)
by , 6 years ago
|Attachment:||RE_ Hallmark Cards, Inc. - issue with FileZilla (Help!).pdf added|
comment:1 by , 6 years ago
|Status:||new → closed|
Looks like a server-side issue. Have you contacted your server administrator or server hosting provider yet?
Also, when you tried reinstalling, you instead installed FileZilla Server instead of FileZilla.