Opened 7 years ago
Closed 7 years ago
#11335 closed Bug report (worksforme)
Cannot connect to server. Also did the update and still cannot connect to server.
| Reported by: | Shayla Kennedy | Owned by: | |
|---|---|---|---|
| Priority: | high | Component: | FileZilla Server |
| Keywords: | Cannot connect to server | Cc: | |
| Component version: | Operating system type: | Windows | |
| Operating system version: | 7.0 |
Description
I accepted the update for the FileZilla program and now I cannot login. It does not ask for username anymore. I had my coworker try to connect and she did not accept the update, but she could not connect to the server either.
I must login quickly to retrieve a file. I also had my IT team remove the program and re-install it. Still not able to connect. I am confident I know my login credentials, too.
Attachments (1)
Change History (2)
by , 7 years ago
| Attachment: | RE_ Hallmark Cards, Inc. - issue with FileZilla (Help!).pdf added |
|---|
comment:1 by , 7 years ago
| Resolution: | → worksforme |
|---|---|
| Status: | new → closed |
Looks like a server-side issue. Have you contacted your server administrator or server hosting provider yet?
Also, when you tried reinstalling, you instead installed FileZilla Server instead of FileZilla.
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