Opened 4 years ago

Last modified 4 years ago

#11054 moreinfo_reopened Bug report

Atualização 3.22.2

Reported by: luishmpaulo Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version:

Description

Estou tendo problemas após a última atualização (hoje) do Filezilla Client (3.22.2), o programa abre mas não funciona. A janela de boas-vindas não fecha.

Attachments (1)

filezilla.jpg (242.1 KB ) - added by luishmpaulo 4 years ago.
print screen atualização 3.22.2

Download all attachments as: .zip

Change History (8)

by luishmpaulo, 4 years ago

Attachment: filezilla.jpg added

print screen atualização 3.22.2

comment:1 by Tim Kosse, 4 years ago

Priority: criticalnormal
Resolution: invalid
Status: newclosed

Unfortunately I do not understand your language. Please use English.

comment:2 by luishmpaulo, 4 years ago

I'm having trouble after the last Filezilla Client (3.22.2) update (today) , the program opens but does not work. The welcome window does not close.

comment:3 by Tim Kosse, 4 years ago

Resolution: invalid
Status: closedreopened

comment:4 by Tim Kosse, 4 years ago

Status: reopenedmoreinfo_reopened

Do you still experience this issue after a reboot of your computer?

comment:5 by luishmpaulo, 4 years ago

Status: moreinfo_reopenedreopened

Yes.

comment:6 by luishmpaulo, 4 years ago

That (reboot my PC) was my first idea... But nothing changes. That welcome window doesn't close.

comment:7 by Tim Kosse, 4 years ago

Status: reopenedmoreinfo_reopened

Most peculiar. At this point I would need a dump file with a snapshot of the program state to further diagnose this issue.

Please follow these steps in order:

  • Download and extract the Process Explorer tool from https://download.sysinternals.com/files ... plorer.zip
  • Start FileZilla and get it into the error state where the file list stops working
  • Start Process Explorer
  • Find filezilla.exe in the process list, right-click it and in the context menu, click Create Dump -> Create Minidump...
  • Last but not least, please attach the created file to this ticket.

Afterwards you can delete Process Explorer again.

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