Opened 3 years ago

Last modified 3 years ago

#10952 moreinfo Bug report

Remote window shows blank, no files listed or odd white space above remote file list, but remote files re-appear when app is re-sized

Reported by: Walter Cain Owned by:
Priority: high Component: FileZilla Client
Keywords: Remote window, no files, empty, blank, white space, no files, re-appear on app re-size Cc:
Component version: Filezilla 3.21.0 Operating system type: Linux
Operating system version: Ubuntu 16.04

Description

Symptoms:
Log onto remote site : occasionally remote folders and file listings do not show - (remote panel completely blank). However, if the app window is re-sized, folders & file list suddenly shows correctly.
Seemingly random, often initial login is ok - folders & files all listed.
But click on a remote folder and the remote pane shows blank or is 'half filled' with listing.

Causes/triggers:
Can't see a pattern / can't identify any particular folder attributes that trigger it.

Workaround:
But always re-sizing of the Filezilla app will magically fix it (for that view only), folders & files will appear as normal. But go into another folder and the problem is back.

Very frustrating - v. difficult to work with this issue.

Tested across two machines, two different users: exactly the same problem - both users have same OS and Filezilla Versions.

Change History (9)

comment:1 Changed 3 years ago by Tim Kosse

Status: newmoreinfo

What's your desktop environment? Which theme engine are you using for GTK+2 based programs?

comment:2 Changed 3 years ago by Walter Cain

Status: moreinfonew

FileZilla Client


Version: 3.21.0

Build information:

Compiled for: x86_64-pc-linux-gnu
Compiled on: x86_64-pc-linux-gnu
Build date: 2016-08-24
Compiled with: gcc (Ubuntu 5.4.0-6ubuntu1~16.04.2) 5.4.0 20160609
Compiler flags: -g -O2 -fstack-protector-strong -Wformat -Werror=format-security -Wall -g -std=gnu++14

Linked against:

wxWidgets: 3.0.2
GnuTLS: 3.4.10
SQLite: 3.11.0

Operating system:

Name: Linux 4.4.0-34-generic x86_64
Version: 4.4
CPU features: sse sse2 sse3 ssse3 sse4.1 sse4.2 avx aes pclmulqdq rdrnd
Settings dir: /home/waltercain/.filezilla/

comment:3 Changed 3 years ago by Walter Cain

I hope I've understood you correctly:

(Theme for Ubuntu 16.04: 'Radiance')

comment:4 Changed 3 years ago by Tim Kosse

Status: newmoreinfo

Are you using Unity, Gnome, KDE, XFCE, LXDE, Mate, Cinnamon or any other desktop environment?

comment:5 Changed 3 years ago by Walter Cain

Status: moreinfonew

Standard UBUNTU

'echo $XDG_CURRENT_DESKTOP'

returns:

'Unity'

comment:6 Changed 3 years ago by Tim Kosse

Status: newmoreinfo

So far I've been unable to reproduce it on a local Ubuntu 16.04 installation with Unity.

What kind of graphics card do you have and which driver are you using?

Last edited 3 years ago by Tim Kosse (previous) (diff)

comment:7 Changed 3 years ago by Walter Cain

Status: moreinfonew

All other apps are ok - this is happening across 2 different machines here (both Ubuntu 16.04, both Unity).

One is: Graphics: Gallium 0.4 on AMD SUMO (DRM 2.43.0, LLVM 3.8.0)

The other is: Intel® Ivybridge Mobile

comment:8 Changed 3 years ago by Walter Cain

More info below (lspci in term returns:)

One computer
1) VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6530D]

The other computer:
2) VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Thames [Radeon HD 7500M/7600M Series] (rev ff)

comment:9 Changed 3 years ago by Tim Kosse

Status: newmoreinfo

You are neither using the official FileZilla binaries nor using the version packaged by Ubuntu.

Did you compile FileZilla yourself or did you obtain it from a third-party repository?

The version of wxWidgets your FileZilla links again, does it in turn link against GTK+2 or GTK+3?

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