Opened 8 years ago
Last modified 8 years ago
#10737 reopened Bug report
“FileZilla.app” is damaged and can’t be opened.
| Reported by: | LordChaos | Owned by: | |
|---|---|---|---|
| Priority: | normal | Component: | FileZilla Client |
| Keywords: | Cc: | ||
| Component version: | Operating system type: | OS X | |
| Operating system version: |
Description
When I try to start FileZilla 3.15 I get the following error:
“FileZilla.app” is damaged and can’t be opened. You should move it to the Trash.
OS: OSX 10.11.3
➜ ~ shasum -a 256 Downloads/FileZilla_3.15.0_macosx-x86.app.tar.bz2
05372ae7f8e88bcb7a9514a288ca2afbab25960fb538278c6c75b606ad8cc2ff Downloads/FileZilla_3.15.0_macosx-x86.app.tar.bz2
I've downloaded the file multiple times from different sources, result is the same.
Attachments (1)
Change History (13)
by , 8 years ago
| Attachment: | filezilla.png added |
|---|
comment:1 by , 8 years ago
| Priority: | critical → normal |
|---|---|
| Resolution: | → worksforme |
| Status: | new → closed |
comment:2 by , 8 years ago
I have done the following now:
- Signed out of the App Store and back in
- rebooted the macbook
(there are no pending updates)
Issue still persists. 3.14 works fine by the way.
comment:3 by , 8 years ago
| Resolution: | worksforme |
|---|---|
| Status: | closed → reopened |
comment:4 by , 8 years ago
Now here's in something funny; when I start the app from a shell it works fine but when I double click on it's icon I get the error message.
comment:6 by , 8 years ago
| Status: | reopened → moreinfo_reopened |
|---|
To narrow it down, please try 3.15.0-beta1 and 3.15.0-rc1:
https://download.filezilla-project.org/client/FileZilla_3.15.0-beta1_macosx-x86.app.tar.bz2
https://download.filezilla-project.org/client/FileZilla_3.15.0-rc1_macosx-x86.app.tar.bz2
Are these affected as well?
comment:7 by , 8 years ago
| Status: | moreinfo_reopened → reopened |
|---|
Beta1 works fine; rc1 doesn't. Same error message again!
comment:8 by , 8 years ago
| Status: | reopened → moreinfo_reopened |
|---|
What does the following command print if you execute it from a Terminal? Adjust the path as needed:
codesign --verify -v /Users/myusername/Downloads/FileZilla.app
comment:9 by , 8 years ago
| Status: | moreinfo_reopened → reopened |
|---|
➜ ~ shasum -a 512 Downloads/FileZilla_3.15.0.1_macosx-x86.app.tar.bz2
96e5b2aff08f502fb7962beee400371d945210cdc0230093f083f7334ade35eda33aff0047fc72f45f269acc861cc0c8c1fd1e0fb68883bef1c4a1a746533407 Downloads/FileZilla_3.15.0.1_macosx-x86.app.tar.bz2
➜ ~ codesign --verify -v Downloads/FileZilla.app
Downloads/FileZilla.app: invalid signature (code or signature have been modified)
In subcomponent: /Users/ericd/Downloads/FileZilla.app/Contents/COPYING
comment:10 by , 8 years ago
| Status: | reopened → moreinfo_reopened |
|---|
That's most interesting. The contents or location of COPYING hasn't changed since previous versions, yet not it doesn't validate anymore.
Please try this build: https://filezilla-project.org/codesquid/temp/FileZilla3.app.tar.bz2
The only difference is that COPYING has been moved into the Contents/SharedSupport directory.
If it still does not work, please run the codesign command again on this test build.
comment:11 by , 8 years ago
| Status: | moreinfo_reopened → reopened |
|---|
➜ Downloads shasum -a 512 FileZilla3.app.tar.bz2
f27f48de972d07c53bdfea8c916b25002e457988f7af15cb1d9add1e6b5baa07f9a7009faa8de514dfa9aad4a56ce2ffe3b4ab0d29ae2447c0bd4821d902bc7e FileZilla3.app.tar.bz2
➜ Downloads codesign --verify -v FileZilla.app
FileZilla.app: valid on disk
FileZilla.app: satisfies its Designated Requirement
comment:12 by , 8 years ago
I'm also experiencing this issue, but that build worked: https://filezilla-project.org/codesquid/temp/FileZilla3.app.tar.bz2
That's the correct hash, the file isn't damaged.
The error message you are seeing can be the result of the App Store certificates being outdated. In that case, please first try rebooting your Mac. If the issue persists, open the App Store and sign out, then sign back in. Next check that there are no pending updates.