Opened 5 years ago

Closed 5 years ago

#10638 closed Bug report (worksforme)

Excel opens empty page

Reported by: chris Owned by:
Priority: normal Component: FileZilla Client
Keywords: xlsx, Excelx, Office 2013 Cc:
Component version: FZ 3.13.1 Operating system type: Windows
Operating system version: 10

Description

Hi,

i have a user who - via remote ftp connection - can't view .xlsx files. No such problem with .docx or any other office files.
When selecting "view file" excel launches but doesn't load the file (remains blank).
This situation doesn't arise when opening locally - Excel displays files normally.

Office version 2013 Fam & SE - freshly reinstalled.

tks & rgds,
Chris

Change History (1)

comment:1 by Tim Kosse, 5 years ago

Resolution: worksforme
Status: newclosed

Sounds as if the system file associations aren't setup correctly. Either fix your system associations or set a custom association in FileZilla's settings dialog.

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