Opened 8 years ago
Closed 8 years ago
#10612 closed Bug report (rejected)
Fails to connect (retrieve directory listing) if Firewall is set above Minimum.
|Reported by:||Nikolai Petrovich Krakpotzky||Owned by:|
|Keywords:||Fail to connect, Fail to retrieve directory listing, Firewall above Minimum||Cc:|
|Component version:||184.108.40.206||Operating system type:||Linux|
|Operating system version:||3.13.0-61-generic x86_64|
This has also happened on earlier versions.
Filezilla gives the message "Failed to retrieve directory listing" during connect. I can get around this by accessing my Cable Modem's Administrator function and changing my Firewall setting to "Minimum". I have to keep it at this level during the entire FileZilla session, through and including Disconnect.
Naturally, I do not appreciate having to leave myself vulnerable, even for a relatively short window. I'd prefer to keep the higher level set at all times.
The log, in its entirety, [minus the particulars of my site] reads:
Status: Resolving address of [XXXXXXXXXX.XXX] Status: Connecting to [YY.YY.YY.YY]:21... Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: Verifying certificate... Status: TLS connection established. Status: Connected Status: Retrieving directory listing... Command: PWD Response: 257 "/" is your current location Command: TYPE I Response: 200 TYPE is now 8-bit binary Command: PASV Response: 227 Entering Passive Mode ([YY,YY,YY,YY],197,52) Command: MLSD Error: Connection timed out after 20 seconds of inactivity Error: Failed to retrieve directory listing Status: Disconnected from server
... and it repeats once, except the second time, one line is different:
Command: PASV Response: 227 Entering Passive Mode ([YY,YY,YY,YY],197,46)
This is the only web-site to which I connect.
I do not know if this is a function of FileZilla in general, of my site in particular, or of my Site Manager configuration.
As to the latter, I do not have a Port specified. I don't know if the ":21..." refers to the default port, or what the ",197,52" or "197,46" means.
I would like to know if:
(a) Specifying a particular Port number will clear up this problem. (And, if so, what port number?)
(b) This is a "Bug" or a Feature",
(c) If the former, can it be fixed?
Change History (2)
comment:1 by , 8 years ago
comment:2 by , 8 years ago
|Status:||new → closed|
Not a bug in FileZilla. As you said yourself, it works if you don't tell your firewall to disrupt too much common Internet functionality.
In other words, broken firewall, you should leave it disabled. Please contact your firewall vendor for assistance.
Here's the log with Debug Level 3 set: