Opened 6 years ago

Closed 6 years ago

#10330 closed Bug report (rejected)

Unable to upload files on Windows Server

Reported by: K Santosh Kumar Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version: Windows 7 Ultimate

Description

Hi,

Error
Response: 550 The supplied message is incomplete. The signature was not verified.
Error: File transfer failed
Status: Retrieving directory listing of "/httpdocs"...
Status: Directory listing of "/httpdocs" successful.

Settings on filezilla
Protocol: FTP
Encryption: Require explicit FTP over TLS
Logon Type: Normal

Filezilla version: 3.10.0

Able to upload file on linux server but not on windows server.

Kindly help.

Regards,

Attachments (1)

Filezilla Upload error on windows server 21MAR2015.jpg (84.8 KB ) - added by K Santosh Kumar 6 years ago.
Windows Upload Error Page Snap

Download all attachments as: .zip

Change History (8)

by K Santosh Kumar, 6 years ago

Windows Upload Error Page Snap

comment:1 by Gregory Karastergios, 6 years ago

Priority: criticalnormal

3.10.0 is outdated. try upgrading to 3.10.3.

comment:2 by Tim Kosse, 6 years ago

Resolution: rejected
Status: newclosed

Response: 550 The supplied message is incomplete. The signature was not

That's a known bug in IIS. Your server administrator needs to patch the server.

in reply to:  1 comment:3 by K Santosh Kumar, 6 years ago

Resolution: rejected
Status: closedreopened

Replying to gregnk:

3.10.0 is outdated. try upgrading to 3.10.3.

Hi
I request you to refrain from providing disinformation when an issue is reported.

I'm running the latest stable version of FileZilla Client and that is 3.10.2.

If you can't help then at least don't respond.

Rx You should know what you don't know.

in reply to:  2 comment:4 by K Santosh Kumar, 6 years ago

Replying to codesquid:

Response: 550 The supplied message is incomplete. The signature was not

That's a known bug in IIS. Your server administrator needs to patch the server.

Hi
I request you to refrain from providing disinformation when an issue is reported.

Would like to enlighten by few facts to substantiate your lack of awareness:
(i) I've been using filezilla for years and it was working fine till last week with windows server.

(ii) Other free FTP client software viz. CoreFTP working fine with the same windows server without any patch or server admin.

If you can't help then at least don't respond.

Rx You should know what you don't know.

comment:5 by Tim Kosse, 6 years ago

Resolution: rejected
Status: reopenedclosed

Since we're apparently on an ad hominem basis now, I'll respond to you in an equally aggressive tone, if that's what it takes to make you happy.

Had you actually performed a simple search for the error message in question, which takes only a few seconds, you would have found out instantly that it is a problem in IIS. So why waste my time by reporting a ticket here?

Anyhow, LMGTFY: https://www.google.com/search?q=550+The+supplied+message+is+incomplete.+The+signature+was+not+verified

Other free FTP client software viz. CoreFTP working fine with the same windows server without any patch or server admin.

Doctor, doctor, my teeth hurt if I chew on granite rocks. My friends' teeth don't hurt when they are eating mashed potatoes. What's wrong with my teeth?

Do your other clients even use FTP over TLS and if so, use the very same cipher to speak to the server?

If the answer is no, do your homework first before dismissing my previous answer. If the answer is yes, then you're right and we're also living in Bizarro world.

You should know what you don't know.

Have you looked into a mirror recently?

Have a nice day, I certainly have. ;)

in reply to:  5 comment:6 by K Santosh Kumar, 6 years ago

Resolution: rejected
Status: closedreopened

Replying to codesquid:

Since we're apparently on an ad hominem basis now, I'll respond to you in an equally aggressive tone, if that's what it takes to make you happy.

Had you actually performed a simple search for the error message in question, which takes only a few seconds, you would have found out instantly that it is a problem in IIS. So why waste my time by reporting a ticket here?

Anyhow, LMGTFY: https://www.google.com/search?q=550+The+supplied+message+is+incomplete.+The+signature+was+not+verified

Other free FTP client software viz. CoreFTP working fine with the same windows server without any patch or server admin.

Doctor, doctor, my teeth hurt if I chew on granite rocks. My friends' teeth don't hurt when they are eating mashed potatoes. What's wrong with my teeth?

Do your other clients even use FTP over TLS and if so, use the very same cipher to speak to the server?

If the answer is no, do your homework first before dismissing my previous answer. If the answer is yes, then you're right and we're also living in Bizarro world.

You should know what you don't know.

Have you looked into a mirror recently?

Have a nice day, I certainly have. ;)

Hi

I'm sorry if you have felt offended. My intent was to make you understand that your limited knowledge about an issue may not provide a proper solution to others who are facing an issue.

When you have an opportunity to help someone who is seeking assistance regarding an issue, you should have the apt knowledge.

Your Example of Doctor: What will happen when you are in trouble and your doctor suggest a particular medication which is not feasible due to monetary or logistics constraints due to lack of knowledge when there is a better alternate available.

One person suggested to go for unstable version to fix the issue.
You have suggested to go after IIS.

I understand its a known issue and by search you get the fix. My question to you was when I can use other FTP client like coreFTP softare to use FTP over TLS then why filezilla doesn't work. I love to use filezilla as I have been using the same since the start of my business and would love to continue using the same. This is the reason I solicited advise.

I prefer window than mirror. I understand Bitter truth hurts. Don't get personal.

Thank you for your valuable time and responding to me even though you felt bad. I wish you should always get apt help when you seek solution for an issue.

Regards,

comment:7 by Tim Kosse, 6 years ago

Resolution: rejected
Status: reopenedclosed

I'm sorry if you have felt offended.

Don't worry. I just like to argue from time to time.

My intent was to make you understand that your limited knowledge about an issue may not provide a proper solution to others who are facing an issue.

Yet your intent was completely lost solely on your faulty assumption that I have limited knowledge on this issue.

When you have an opportunity to help someone who is seeking assistance regarding an issue, you should have the apt knowledge.

And you got the solution to your problem: The server needs to be patched.

One person suggested to go for unstable version to fix the issue.

You were using an outdated version of FileZilla. Generally we don't support outdated versions of FileZilla, that's why you were told to update.

Speaking about limited knowledge, had you actually read the Ticket Submission Guide, as your were told to do so on the New Ticket page, you would have updated to the most recent version prior to posting your ticket and would have avoided this reply.

You have suggested to go after IIS.

Yes. I decided to make an exception to the "outdated versions aren't supported" policy in your case as I have full knowledge of this issue and am fully aware that I know everything there is to know on this issue. The problem and its solution are crystal-clear and independent of the client's version: Broken server that needs to be patched.

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