Opened 9 years ago

Closed 9 years ago

#10281 closed Bug report (rejected)

Unable to FTP to Plesk 12.0 using Active or Passive Mode

Reported by: Eugene de Winnaar Owned by:
Priority: high Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version: 2012


When trying to FTP to Plesk 12.0 using Avtive or Passive mode we get the same issues.

Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Connected
Status: Retrieving directory listing...
Status: Server sent passive reply with unroutable address. Using server address instead.
Command: LIST
Response: 534 Protection level negotiation failed.
Error: Failed to retrieve directory listing

The OS of the server is Server 2012.

When trying an alternative FTP client FTP Voyager we are able too FTP

Change History (1)

comment:1 by Tim Kosse, 9 years ago

Resolution: rejected
Status: newclosed

Your server requires a particular protection level when retrieving directory listings, yet doesn't impose this requirement on the PROT command.

You need to fix the server configuration.

When trying an alternative FTP client FTP Voyager we are able too FTP

Are you sure you are using FTP over TLS in that other client?

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