Opened 10 years ago
Closed 10 years ago
#10281 closed Bug report (rejected)
Unable to FTP to Plesk 12.0 using Active or Passive Mode
| Reported by: | Eugene de Winnaar | Owned by: | |
|---|---|---|---|
| Priority: | high | Component: | FileZilla Client |
| Keywords: | Cc: | ||
| Component version: | Operating system type: | Windows | |
| Operating system version: | 2012 |
Description
When trying to FTP to Plesk 12.0 using Avtive or Passive mode we get the same issues.
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Connected
Status: Retrieving directory listing...
Status: Server sent passive reply with unroutable address. Using server address instead.
Command: LIST
Response: 534 Protection level negotiation failed.
Error: Failed to retrieve directory listing
The OS of the server is Server 2012.
When trying an alternative FTP client FTP Voyager we are able too FTP
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Your server requires a particular protection level when retrieving directory listings, yet doesn't impose this requirement on the PROT command.
You need to fix the server configuration.
Are you sure you are using FTP over TLS in that other client?