Opened 5 years ago

Closed 5 years ago

#10090 closed Bug report (fixed)

Cannot connect to server

Reported by: Anthony LaVear Owned by:
Priority: normal Component: FileZilla Client
Keywords: No connection Cc:
Component version: Operating system type: Windows
Operating system version: 7 Pro

Description

I updated my program last night and I have not been able to connect to our server since. I am using the same settings and access type as before my update. Each time I try to connect I get two errors.

GnuTLS -15: An unexpected TLS packet was received.
Could not connect to server

I haven't changed anything in my credentials or log in information. I am unsure as to why the program will not allow me to log in.

Change History (2)

comment:1 Changed 5 years ago by Mark Cosmez

I think I figured the problem out. The default encryption for the new version is no longer the same and it requires TLS where by once I switched to PLAIN FTP my problems went away. The way to change this status go to site manager put in the site and change the encryption for the sites to Use Plain FTP.

comment:2 Changed 5 years ago by Anthony LaVear

Resolution: fixed
Status: newclosed

The above did work. I also changed the setting in the Site Manager portion on SFTP and it allowed me on. It may have something to do with the encryption from our server. I am not entirely sure, but something worked.

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