Site manager (with 5 sites) throws error for FTP login but Quick Connect does not
|Reported by:||cas||Owned by:|
|Keywords:||Site manager, quick connect bar||Cc:|
|Component version:||Operating system type:||Windows|
|Operating system version:||Win XP SP3|
When using the site manager to connect to a site it throws up this error:
Status: Resolving address of web1213.ixwebhosting.com Status: Connecting to 188.8.131.52:21... Status: Connection established, waiting for welcome message... Response: 220 ProFTPD 1.3.3g Server (184.108.40.206) [220.127.116.11] Command: USER xxxxxxxx Response: 331 Password required for xxxxxxxx Command: PASS ********* Response: 530 Login incorrect. Error: Critical error Error: Could not connect to server
(I have redacted the account number but they are both the same in the place where I put the xxxxxxx.)
But when using the Quick Connect bar with exactly the same information it connects OK as seen here:
Status: Resolving address of web1213.ixwebhosting.com Status: Connecting to 18.104.22.168:21... Status: Connection established, waiting for welcome message... Response: 220 ProFTPD 1.3.3g Server (22.214.171.124) [126.96.36.199] Command: USER xxxxxxx Response: 331 Password required for xxxxxxx Command: PASS ********* Response: 230 User xxxxxxx logged in Status: Server does not support non-ASCII characters. Status: Connected Status: Retrieving directory listing... Command: PWD Response: 257 "/" is the current directory Status: Directory listing successful
The error occurs ONLY with one particular site - the last one that I added (the 5th one). The other 4 sites connect from the Site Manager without any problems.
The protocol I am using for all my sites (including the problem site) is FTP - File Transfer Protocol. Encryption is Use plain FTP (same for all sites). Logon Type for all sites is Normal. User and password boxes are filled out with correct data.
I am using the newest version, 3.8.0, and it is doing this same error as the older version I had (I don't remember the previous version).