Opened 11 years ago
Closed 7 years ago
#9412 closed Bug report (outdated)
Site manager (with 5 sites) throws error for FTP login but Quick Connect does not
Reported by: | cas | Owned by: | |
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Priority: | normal | Component: | FileZilla Client |
Keywords: | Site manager, quick connect bar | Cc: | |
Component version: | Operating system type: | Windows | |
Operating system version: | Win XP SP3 |
Description
Hi,
When using the site manager to connect to a site it throws up this error:
Status: Resolving address of web1213.ixwebhosting.com Status: Connecting to 74.91.250.2:21... Status: Connection established, waiting for welcome message... Response: 220 ProFTPD 1.3.3g Server (74.91.250.2) [74.91.250.2] Command: USER xxxxxxxx Response: 331 Password required for xxxxxxxx Command: PASS ********* Response: 530 Login incorrect. Error: Critical error Error: Could not connect to server
(I have redacted the account number but they are both the same in the place where I put the xxxxxxx.)
But when using the Quick Connect bar with exactly the same information it connects OK as seen here:
Status: Resolving address of web1213.ixwebhosting.com Status: Connecting to 74.91.250.2:21... Status: Connection established, waiting for welcome message... Response: 220 ProFTPD 1.3.3g Server (74.91.250.2) [74.91.250.2] Command: USER xxxxxxx Response: 331 Password required for xxxxxxx Command: PASS ********* Response: 230 User xxxxxxx logged in Status: Server does not support non-ASCII characters. Status: Connected Status: Retrieving directory listing... Command: PWD Response: 257 "/" is the current directory Status: Directory listing successful
The error occurs ONLY with one particular site - the last one that I added (the 5th one). The other 4 sites connect from the Site Manager without any problems.
The protocol I am using for all my sites (including the problem site) is FTP - File Transfer Protocol. Encryption is Use plain FTP (same for all sites). Logon Type for all sites is Normal. User and password boxes are filled out with correct data.
I am using the newest version, 3.8.0, and it is doing this same error as the older version I had (I don't remember the previous version).
Change History (2)
comment:1 by , 11 years ago
Status: | new → moreinfo |
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comment:2 by , 7 years ago
Resolution: | → outdated |
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Status: | moreinfo → closed |
Maybe you have a typo somewhere? Please connect to the server using the Quick Connect Bar. Then, use "File → Copy current connection to Site Manager…". If you use the newly create Site Manager item, are you able to connect to the server?