Opened 7 years ago

Closed 3 years ago

#9412 closed Bug report (outdated)

Site manager (with 5 sites) throws error for FTP login but Quick Connect does not

Reported by: cas Owned by:
Priority: normal Component: FileZilla Client
Keywords: Site manager, quick connect bar Cc:
Component version: Operating system type: Windows
Operating system version: Win XP SP3

Description

Hi,

When using the site manager to connect to a site it throws up this error:

Status:	Resolving address of web1213.ixwebhosting.com
Status:	Connecting to 74.91.250.2:21...
Status:	Connection established, waiting for welcome message...
Response: 220 ProFTPD 1.3.3g Server (74.91.250.2) [74.91.250.2]
Command: USER  xxxxxxxx
Response: 331 Password required for xxxxxxxx
Command: PASS *********
Response: 530 Login incorrect.
Error:	Critical error
Error:	Could not connect to server

(I have redacted the account number but they are both the same in the place where I put the xxxxxxx.)

But when using the Quick Connect bar with exactly the same information it connects OK as seen here:

Status:	Resolving address of web1213.ixwebhosting.com
Status:	Connecting to 74.91.250.2:21...
Status:	Connection established, waiting for welcome message...
Response: 220 ProFTPD 1.3.3g Server (74.91.250.2) [74.91.250.2]
Command: USER xxxxxxx
Response: 331 Password required for xxxxxxx
Command: PASS *********
Response: 230 User xxxxxxx logged in
Status:	Server does not support non-ASCII characters.
Status:	Connected
Status:	Retrieving directory listing...
Command: PWD
Response: 257 "/" is the current directory
Status:	Directory listing successful

The error occurs ONLY with one particular site - the last one that I added (the 5th one). The other 4 sites connect from the Site Manager without any problems.

The protocol I am using for all my sites (including the problem site) is FTP - File Transfer Protocol. Encryption is Use plain FTP (same for all sites). Logon Type for all sites is Normal. User and password boxes are filled out with correct data.

I am using the newest version, 3.8.0, and it is doing this same error as the older version I had (I don't remember the previous version).

Change History (2)

comment:1 by Alexander Schuch, 6 years ago

Status: newmoreinfo

Maybe you have a typo somewhere? Please connect to the server using the Quick Connect Bar. Then, use "File → Copy current connection to Site Manager…". If you use the newly create Site Manager item, are you able to connect to the server?

comment:2 by Kurt McKee, 3 years ago

Resolution: outdated
Status: moreinfoclosed
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