Opened 10 years ago

Closed 10 years ago

#9119 closed Bug report (outdated)

Failed to retrieve directory listing

Reported by: Rohan Parmar Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc: Rohan Parmar
Component version: Operating system type: Windows
Operating system version: windows 7


I am having trouble with retrieving the directory from server.
It's showing me the message in log that,
Response: 230 Login successful.
But after some second I got this,
Status: Retrieving directory listing...
Command: CWD /html
Response: 250 Directory successfully changed.
Command: TYPE I
Response: 200 Switching to Binary mode.
Command: PASV
Response: 227 Entering Passive Mode (188,94,250,224,165,81)
Command: LIST
Error: Connection timed out
Error: Failed to retrieve directory listing

Because of this error I have formatted my laptop and reinstall everything, but got the same error message again.

Can anyone please help me out of this.

Attachments (1)

error.png (90.7 KB ) - added by Rohan Parmar 10 years ago.
error - Failed to retrieve directory listing

Download all attachments as: .zip

Change History (3)

by Rohan Parmar, 10 years ago

Attachment: error.png added

error - Failed to retrieve directory listing

comment:1 by Alexander Schuch, 10 years ago

Status: newmoreinfo

The server advertises a listening port for directory data at and for some reason, you cannot connect there. This means that either the server is firewalled, or you are firewalled or some entity is manipulating the network data.

So in order to analyse the problem, disable all anti-virus programs, all network "security" programs and all other programs "doing stuff" with network data, and directly attach yourself to the (DSL, cable, whatever) modem, as the router itself could "alter" FTP sessions.

You of course can try to connect to another server and see whether or not passive FTP connections work there. As an alternative, you can configure FileZilla to use active mode and configure our firewall/router to allow incoming connections.

comment:2 by Alexander Schuch, 10 years ago

Resolution: outdated
Status: moreinfoclosed

No reply for more than 28 days.

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