Opened 12 years ago
Last modified 11 years ago
#8347 reopened Bug report
Automatic Update from 3.6.0.2 to 3.7.3 fails
Reported by: | Kevin Fegan | Owned by: | |
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Priority: | normal | Component: | FileZilla Client |
Keywords: | Cc: | kevinf2002@… | |
Component version: | Operating system type: | Windows | |
Operating system version: | Windows 7 x64 |
Description
I opened FileZilla (Client) and was informed a new version was available and was asked to confirm update.
Next, I was asked to confirm where to save the setup file.
After the file download "completed", I was notified there was an error downloading the file.
I repeated this attempt a few times with the same results.
Manually downloading the setup file resulted in a successful download and successful update to FileZilla CLient Version 3.6.0.1
I am running Windows 7 x64 (fully updated) with AMD Quad Core and 8GB Ram.
Change History (8)
comment:1 by , 12 years ago
Cc: | added |
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comment:2 by , 12 years ago
Status: | new → moreinfo |
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comment:3 by , 12 years ago
Status: | moreinfo → new |
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I just tried update to 3.6.0.2, it also failed.
Here are the details provided by the installer after failure:
Status: Disconnected from server Status: Downloading /updatecheck.php?platform=i586-pc-mingw32msvc&version=3.6.0.1&osversion=6.1&osarch=64 Status: Resolving address of update.filezilla-project.org Status: Connecting to 62.75.138.232:443... Status: Connection established, initializing TLS... Status: Verifying certificate... Status: TLS/SSL connection established, sending HTTP request Command: GET https://update.filezilla-project.org/updatecheck.php?platform=i586-pc-mingw32msvc&version=3.6.0.1&osversion=6.1&osarch=64 HTTP/1.1 Response: HTTP/1.1 200 OK Response: Date: Mon, 28 Jan 2013 02:36:20 GMT Response: Server: Apache/2.2.3 (Debian) PHP/5.2.0-8+etch16 mod_ssl/2.2.3 OpenSSL/0.9.8c Response: X-Powered-By: PHP/5.2.0-8+etch16 Response: Content-Length: 601 Response: Connection: close Response: Content-Type: text/plain; charset=UTF-8 Status: Disconnected from server Status: File transfer successful, transferred 601 bytes in 1 second Status: Disconnected from server Status: Downloading /filezilla/FileZilla_3.6.0.2_win32-setup.exe Status: Resolving address of downloads.sourceforge.net Status: Connecting to 216.34.181.59:80... Status: Connection established, sending HTTP request Command: GET http://downloads.sourceforge.net/filezilla/FileZilla_3.6.0.2_win32-setup.exe HTTP/1.1 Response: HTTP/1.1 301 Moved Permanently Response: Location: http://downloads.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe Response: Content-type: text/html Response: Content-Length: 0 Response: Connection: close Response: Date: Mon, 28 Jan 2013 02:36:45 GMT Response: Server: lighttpd/1.4.26 Status: Resolving address of downloads.sourceforge.net Status: Connecting to 216.34.181.59:80... Status: Connection established, sending HTTP request Command: GET http://downloads.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe HTTP/1.1 Response: HTTP/1.1 302 Found Response: Content-Disposition: attachment; filename="FileZilla_3.6.0.2_win32-setup.exe" Response: Location: http://iweb.dl.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe Response: Set-cookie: sf_mirror_attempt=filezilla:iweb:/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe; expires=Mon, 28-Jan-2013 02:38:46 GMT; Path=/ Response: Content-type: text/html Response: Content-Length: 0 Response: Connection: close Response: Date: Mon, 28 Jan 2013 02:36:46 GMT Response: Server: lighttpd/1.4.26 Status: Resolving address of iweb.dl.sourceforge.net Status: Connecting to 70.38.0.134:80... Status: Connection established, sending HTTP request Command: GET http://iweb.dl.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe HTTP/1.1 Response: HTTP/1.1 200 OK Response: Date: Mon, 28 Jan 2013 02:36:46 GMT Response: Server: Apache Response: Last-Modified: Thu, 29 Nov 2012 22:18:47 GMT Response: ETag: "a855c-47c0fb-4cfa9aab11fc0" Response: Accept-Ranges: bytes Response: Content-Length: 4702459 Response: Connection: close Response: Content-Type: application/x-msdos-program Error: Disconnected from server Error: File transfer failed
comment:4 by , 12 years ago
Additional info...
The progress bar shown during the transfer seemed to go fine, to at least most of the way across (perhaps all the way across).
Transfer rate was fairly steady at about 100 KiB/s (KiloBytes/second ?). (Max, about 115 KiB/s).
The highest byte count I can remember seeing was about 4,4xx,xxx Bytes, but I'm sure it went higher before it failed. The failure happens quite "without warning" (no pause in transfer progress"), and the progress bar is removed very quickly, so it is hard to tell the exact point that the error occurred.
On the 4th attempt, the transfer succeeded !!!
"File transfer successful, transferred 4,702,459 bytes in 47 seconds".
On the 5th attempt, the transfer failed again (4,6xx,xxx++ Bytes):
Status: Disconnected from server Status: Downloading /updatecheck.php?platform=i586-pc-mingw32msvc&version=3.6.0.1&osversion=6.1&osarch=64 Status: Resolving address of update.filezilla-project.org Status: Connecting to 62.75.138.232:443... Status: Connection established, initializing TLS... Status: Verifying certificate... Status: TLS/SSL connection established, sending HTTP request Command: GET https://update.filezilla-project.org/updatecheck.php?platform=i586-pc-mingw32msvc&version=3.6.0.1&osversion=6.1&osarch=64 HTTP/1.1 Response: HTTP/1.1 200 OK Response: Date: Mon, 28 Jan 2013 03:03:14 GMT Response: Server: Apache/2.2.3 (Debian) PHP/5.2.0-8+etch16 mod_ssl/2.2.3 OpenSSL/0.9.8c Response: X-Powered-By: PHP/5.2.0-8+etch16 Response: Content-Length: 601 Response: Connection: close Response: Content-Type: text/plain; charset=UTF-8 Status: Disconnected from server Status: File transfer successful, transferred 601 bytes in 1 second Status: Disconnected from server Status: Downloading /filezilla/FileZilla_3.6.0.2_win32-setup.exe Status: Resolving address of downloads.sourceforge.net Status: Connecting to 216.34.181.59:80... Status: Connection established, sending HTTP request Command: GET http://downloads.sourceforge.net/filezilla/FileZilla_3.6.0.2_win32-setup.exe HTTP/1.1 Response: HTTP/1.1 301 Moved Permanently Response: Location: http://downloads.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe Response: Content-type: text/html Response: Content-Length: 0 Response: Connection: close Response: Date: Mon, 28 Jan 2013 03:03:24 GMT Response: Server: lighttpd/1.4.26 Status: Resolving address of downloads.sourceforge.net Status: Connecting to 216.34.181.59:80... Status: Connection established, sending HTTP request Command: GET http://downloads.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe HTTP/1.1 Response: HTTP/1.1 302 Found Response: Content-Disposition: attachment; filename="FileZilla_3.6.0.2_win32-setup.exe" Response: Location: http://hivelocity.dl.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe Response: Set-cookie: sf_mirror_attempt=filezilla:hivelocity:/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe; expires=Mon, 28-Jan-2013 03:05:24 GMT; Path=/ Response: Content-type: text/html Response: Content-Length: 0 Response: Connection: close Response: Date: Mon, 28 Jan 2013 03:03:24 GMT Response: Server: lighttpd/1.4.26 Status: Resolving address of hivelocity.dl.sourceforge.net Status: Connecting to 74.50.101.106:80... Status: Connection established, sending HTTP request Command: GET http://hivelocity.dl.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe HTTP/1.1 Response: HTTP/1.1 200 OK Response: Server: nginx/0.8.54 Response: Date: Mon, 28 Jan 2013 03:03:17 GMT Response: Content-Type: application/octet-stream Response: Content-Length: 4702459 Response: Last-Modified: Thu, 29 Nov 2012 22:18:47 GMT Response: Connection: close Response: Accept-Ranges: bytes Error: Disconnected from server Error: File transfer failed
I installed the update from the completed download (4th attempt), and the update installed fine.
comment:5 by , 12 years ago
Status: | new → moreinfo |
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Do you still have the problem when updating to FileZilla 3.7.0.1?
comment:6 by , 11 years ago
Resolution: | → outdated |
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Status: | moreinfo → closed |
No reply for more than 28 days.
comment:8 by , 11 years ago
Resolution: | outdated |
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Status: | closed → reopened |
Just tried it again to Auto update to version 3.7.3 and it still fails. It is failing to download the update file.
I have tried it about 6 or 7 times, and it always fails at around 2-seconds remaining.
Here is the update log:
Status: Disconnected from server Status: Downloading /updatecheck.php?platform=i586-pc-mingw32msvc&version=3.6.0.2&osversion=6.1&osarch=64 Status: Resolving address of update.filezilla-project.org Status: Connecting to 5.9.7.200:443... Status: Connection established, initializing TLS... Status: Verifying certificate... Status: TLS/SSL connection established, sending HTTP request Command: GET https://update.filezilla-project.org/updatecheck.php?platform=i586-pc-mingw32msvc&version=3.6.0.2&osversion=6.1&osarch=64 HTTP/1.1 Response: HTTP/1.1 200 OK Response: Date: Sun, 06 Oct 2013 09:52:57 GMT Response: Server: Apache Response: X-Powered-By: PHP/5.4.4-14+deb7u4 Response: Vary: Accept-Encoding Response: Content-Length: 2919 Response: Connection: close Response: Content-Type: text/plain Status: Disconnected from server Status: File transfer successful, transferred 2,919 bytes in 1 second Status: Disconnected from server Status: Downloading /filezilla/FileZilla_3.7.3_win32-setup.exe Status: Resolving address of downloads.sourceforge.net Status: Connecting to 216.34.181.59:80... Status: Connection established, sending HTTP request Command: GET http://downloads.sourceforge.net/filezilla/FileZilla_3.7.3_win32-setup.exe HTTP/1.1 Response: HTTP/1.1 301 Moved Permanently Response: X-Frame-Options: SAMEORIGIN Response: Location: http://downloads.sourceforge.net/project/filezilla/FileZilla_Client/3.7.3/FileZilla_3.7.3_win32-setup.exe Response: Content-type: text/html Response: Content-Length: 0 Response: Connection: close Response: Date: Sun, 06 Oct 2013 09:53:16 GMT Response: Server: lighttpd/1.4.26 Status: Resolving address of downloads.sourceforge.net Status: Connecting to 216.34.181.59:80... Status: Connection established, sending HTTP request Command: GET http://downloads.sourceforge.net/project/filezilla/FileZilla_Client/3.7.3/FileZilla_3.7.3_win32-setup.exe HTTP/1.1 Response: HTTP/1.1 302 Found Response: X-Frame-Options: SAMEORIGIN Response: Content-Disposition: attachment; filename="FileZilla_3.7.3_win32-setup.exe" Response: Location: http://hivelocity.dl.sourceforge.net/project/filezilla/FileZilla_Client/3.7.3/FileZilla_3.7.3_win32-setup.exe Response: Set-cookie: sf_mirror_attempt=filezilla:hivelocity:/filezilla/FileZilla_Client/3.7.3/FileZilla_3.7.3_win32-setup.exe; expires=Sun, 6-Oct-2013 09:55:16 GMT; Path=/ Response: Content-type: text/html Response: Content-Length: 0 Response: Connection: close Response: Date: Sun, 06 Oct 2013 09:53:16 GMT Response: Server: lighttpd/1.4.26 Status: Resolving address of hivelocity.dl.sourceforge.net Status: Connecting to 74.50.101.106:80... Status: Connection established, sending HTTP request Command: GET http://hivelocity.dl.sourceforge.net/project/filezilla/FileZilla_Client/3.7.3/FileZilla_3.7.3_win32-setup.exe HTTP/1.1 Response: HTTP/1.1 200 OK Response: Server: nginx/1.1.19 Response: Date: Sun, 06 Oct 2013 09:46:05 GMT Response: Content-Type: application/octet-stream Response: Content-Length: 4812567 Response: Last-Modified: Wed, 07 Aug 2013 20:12:23 GMT Response: Connection: close Response: Accept-Ranges: bytes Error: Disconnected from server Error: File transfer failed
comment:10 by , 11 years ago
Summary: | Automatic Update to 3.6.0.1 fails → Automatic Update from 3.6.0.2 to 3.7.3 fails |
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Did the automatic update to 3.6.0.2 work?