Opened 7 years ago

Last modified 5 years ago

#8347 reopened Bug report

Automatic Update from 3.6.0.2 to 3.7.3 fails

Reported by: Kevin Fegan Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc: kevinf2002@…
Component version: Operating system type: Windows
Operating system version: Windows 7 x64

Description

I opened FileZilla (Client) and was informed a new version was available and was asked to confirm update.

Next, I was asked to confirm where to save the setup file.

After the file download "completed", I was notified there was an error downloading the file.

I repeated this attempt a few times with the same results.

Manually downloading the setup file resulted in a successful download and successful update to FileZilla CLient Version 3.6.0.1

I am running Windows 7 x64 (fully updated) with AMD Quad Core and 8GB Ram.

Change History (8)

comment:1 Changed 7 years ago by Kevin Fegan

Cc: kevinf2002@… added

comment:2 Changed 6 years ago by Alexander Schuch

Status: newmoreinfo

Did the automatic update to 3.6.0.2 work?

comment:3 Changed 6 years ago by Kevin Fegan

Status: moreinfonew

I just tried update to 3.6.0.2, it also failed.
Here are the details provided by the installer after failure:

Status: Disconnected from server
Status: Downloading /updatecheck.php?platform=i586-pc-mingw32msvc&version=3.6.0.1&osversion=6.1&osarch=64
Status: Resolving address of update.filezilla-project.org
Status: Connecting to 62.75.138.232:443...
Status: Connection established, initializing TLS...
Status: Verifying certificate...
Status: TLS/SSL connection established, sending HTTP request
Command: GET https://update.filezilla-project.org/updatecheck.php?platform=i586-pc-mingw32msvc&version=3.6.0.1&osversion=6.1&osarch=64 HTTP/1.1
Response: HTTP/1.1 200 OK
Response: Date: Mon, 28 Jan 2013 02:36:20 GMT
Response: Server: Apache/2.2.3 (Debian) PHP/5.2.0-8+etch16 mod_ssl/2.2.3 OpenSSL/0.9.8c
Response: X-Powered-By: PHP/5.2.0-8+etch16
Response: Content-Length: 601
Response: Connection: close
Response: Content-Type: text/plain; charset=UTF-8
Status: Disconnected from server
Status: File transfer successful, transferred 601 bytes in 1 second
Status: Disconnected from server
Status: Downloading /filezilla/FileZilla_3.6.0.2_win32-setup.exe
Status: Resolving address of downloads.sourceforge.net
Status: Connecting to 216.34.181.59:80...
Status: Connection established, sending HTTP request
Command: GET http://downloads.sourceforge.net/filezilla/FileZilla_3.6.0.2_win32-setup.exe HTTP/1.1
Response: HTTP/1.1 301 Moved Permanently
Response: Location: http://downloads.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe
Response: Content-type: text/html
Response: Content-Length: 0
Response: Connection: close
Response: Date: Mon, 28 Jan 2013 02:36:45 GMT
Response: Server: lighttpd/1.4.26
Status: Resolving address of downloads.sourceforge.net
Status: Connecting to 216.34.181.59:80...
Status: Connection established, sending HTTP request
Command: GET http://downloads.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe HTTP/1.1
Response: HTTP/1.1 302 Found
Response: Content-Disposition: attachment; filename="FileZilla_3.6.0.2_win32-setup.exe"
Response: Location: http://iweb.dl.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe
Response: Set-cookie: sf_mirror_attempt=filezilla:iweb:/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe; expires=Mon, 28-Jan-2013 02:38:46 GMT; Path=/
Response: Content-type: text/html
Response: Content-Length: 0
Response: Connection: close
Response: Date: Mon, 28 Jan 2013 02:36:46 GMT
Response: Server: lighttpd/1.4.26
Status: Resolving address of iweb.dl.sourceforge.net
Status: Connecting to 70.38.0.134:80...
Status: Connection established, sending HTTP request
Command: GET http://iweb.dl.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe HTTP/1.1
Response: HTTP/1.1 200 OK
Response: Date: Mon, 28 Jan 2013 02:36:46 GMT
Response: Server: Apache
Response: Last-Modified: Thu, 29 Nov 2012 22:18:47 GMT
Response: ETag: "a855c-47c0fb-4cfa9aab11fc0"
Response: Accept-Ranges: bytes
Response: Content-Length: 4702459
Response: Connection: close
Response: Content-Type: application/x-msdos-program
Error: Disconnected from server
Error: File transfer failed

comment:4 Changed 6 years ago by Kevin Fegan

Additional info...

The progress bar shown during the transfer seemed to go fine, to at least most of the way across (perhaps all the way across).

Transfer rate was fairly steady at about 100 KiB/s (KiloBytes/second ?). (Max, about 115 KiB/s).

The highest byte count I can remember seeing was about 4,4xx,xxx Bytes, but I'm sure it went higher before it failed. The failure happens quite "without warning" (no pause in transfer progress"), and the progress bar is removed very quickly, so it is hard to tell the exact point that the error occurred.

On the 4th attempt, the transfer succeeded !!!
"File transfer successful, transferred 4,702,459 bytes in 47 seconds".

On the 5th attempt, the transfer failed again (4,6xx,xxx++ Bytes):

Status: Disconnected from server
Status: Downloading /updatecheck.php?platform=i586-pc-mingw32msvc&version=3.6.0.1&osversion=6.1&osarch=64
Status: Resolving address of update.filezilla-project.org
Status: Connecting to 62.75.138.232:443...
Status: Connection established, initializing TLS...
Status: Verifying certificate...
Status: TLS/SSL connection established, sending HTTP request
Command: GET https://update.filezilla-project.org/updatecheck.php?platform=i586-pc-mingw32msvc&version=3.6.0.1&osversion=6.1&osarch=64 HTTP/1.1
Response: HTTP/1.1 200 OK
Response: Date: Mon, 28 Jan 2013 03:03:14 GMT
Response: Server: Apache/2.2.3 (Debian) PHP/5.2.0-8+etch16 mod_ssl/2.2.3 OpenSSL/0.9.8c
Response: X-Powered-By: PHP/5.2.0-8+etch16
Response: Content-Length: 601
Response: Connection: close
Response: Content-Type: text/plain; charset=UTF-8
Status: Disconnected from server
Status: File transfer successful, transferred 601 bytes in 1 second
Status: Disconnected from server
Status: Downloading /filezilla/FileZilla_3.6.0.2_win32-setup.exe
Status: Resolving address of downloads.sourceforge.net
Status: Connecting to 216.34.181.59:80...
Status: Connection established, sending HTTP request
Command: GET http://downloads.sourceforge.net/filezilla/FileZilla_3.6.0.2_win32-setup.exe HTTP/1.1
Response: HTTP/1.1 301 Moved Permanently
Response: Location: http://downloads.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe
Response: Content-type: text/html
Response: Content-Length: 0
Response: Connection: close
Response: Date: Mon, 28 Jan 2013 03:03:24 GMT
Response: Server: lighttpd/1.4.26
Status: Resolving address of downloads.sourceforge.net
Status: Connecting to 216.34.181.59:80...
Status: Connection established, sending HTTP request
Command: GET http://downloads.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe HTTP/1.1
Response: HTTP/1.1 302 Found
Response: Content-Disposition: attachment; filename="FileZilla_3.6.0.2_win32-setup.exe"
Response: Location: http://hivelocity.dl.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe
Response: Set-cookie: sf_mirror_attempt=filezilla:hivelocity:/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe; expires=Mon, 28-Jan-2013 03:05:24 GMT; Path=/
Response: Content-type: text/html
Response: Content-Length: 0
Response: Connection: close
Response: Date: Mon, 28 Jan 2013 03:03:24 GMT
Response: Server: lighttpd/1.4.26
Status: Resolving address of hivelocity.dl.sourceforge.net
Status: Connecting to 74.50.101.106:80...
Status: Connection established, sending HTTP request
Command: GET http://hivelocity.dl.sourceforge.net/project/filezilla/FileZilla_Client/3.6.0.2/FileZilla_3.6.0.2_win32-setup.exe HTTP/1.1
Response: HTTP/1.1 200 OK
Response: Server: nginx/0.8.54
Response: Date: Mon, 28 Jan 2013 03:03:17 GMT
Response: Content-Type: application/octet-stream
Response: Content-Length: 4702459
Response: Last-Modified: Thu, 29 Nov 2012 22:18:47 GMT
Response: Connection: close
Response: Accept-Ranges: bytes
Error: Disconnected from server
Error: File transfer failed

I installed the update from the completed download (4th attempt), and the update installed fine.

comment:5 Changed 6 years ago by Alexander Schuch

Status: newmoreinfo

Do you still have the problem when updating to FileZilla 3.7.0.1?

comment:6 Changed 6 years ago by Alexander Schuch

Resolution: outdated
Status: moreinfoclosed

No reply for more than 28 days.

comment:8 Changed 6 years ago by Kevin Fegan

Resolution: outdated
Status: closedreopened

Just tried it again to Auto update to version 3.7.3 and it still fails. It is failing to download the update file.

I have tried it about 6 or 7 times, and it always fails at around 2-seconds remaining.

Here is the update log:

Status: Disconnected from server
Status: Downloading /updatecheck.php?platform=i586-pc-mingw32msvc&version=3.6.0.2&osversion=6.1&osarch=64
Status: Resolving address of update.filezilla-project.org
Status: Connecting to 5.9.7.200:443...
Status: Connection established, initializing TLS...
Status: Verifying certificate...
Status: TLS/SSL connection established, sending HTTP request
Command: GET https://update.filezilla-project.org/updatecheck.php?platform=i586-pc-mingw32msvc&version=3.6.0.2&osversion=6.1&osarch=64 HTTP/1.1
Response: HTTP/1.1 200 OK
Response: Date: Sun, 06 Oct 2013 09:52:57 GMT
Response: Server: Apache
Response: X-Powered-By: PHP/5.4.4-14+deb7u4
Response: Vary: Accept-Encoding
Response: Content-Length: 2919
Response: Connection: close
Response: Content-Type: text/plain
Status: Disconnected from server
Status: File transfer successful, transferred 2,919 bytes in 1 second
Status: Disconnected from server
Status: Downloading /filezilla/FileZilla_3.7.3_win32-setup.exe
Status: Resolving address of downloads.sourceforge.net
Status: Connecting to 216.34.181.59:80...
Status: Connection established, sending HTTP request
Command: GET http://downloads.sourceforge.net/filezilla/FileZilla_3.7.3_win32-setup.exe HTTP/1.1
Response: HTTP/1.1 301 Moved Permanently
Response: X-Frame-Options: SAMEORIGIN
Response: Location: http://downloads.sourceforge.net/project/filezilla/FileZilla_Client/3.7.3/FileZilla_3.7.3_win32-setup.exe
Response: Content-type: text/html
Response: Content-Length: 0
Response: Connection: close
Response: Date: Sun, 06 Oct 2013 09:53:16 GMT
Response: Server: lighttpd/1.4.26
Status: Resolving address of downloads.sourceforge.net
Status: Connecting to 216.34.181.59:80...
Status: Connection established, sending HTTP request
Command: GET http://downloads.sourceforge.net/project/filezilla/FileZilla_Client/3.7.3/FileZilla_3.7.3_win32-setup.exe HTTP/1.1
Response: HTTP/1.1 302 Found
Response: X-Frame-Options: SAMEORIGIN
Response: Content-Disposition: attachment; filename="FileZilla_3.7.3_win32-setup.exe"
Response: Location: http://hivelocity.dl.sourceforge.net/project/filezilla/FileZilla_Client/3.7.3/FileZilla_3.7.3_win32-setup.exe
Response: Set-cookie: sf_mirror_attempt=filezilla:hivelocity:/filezilla/FileZilla_Client/3.7.3/FileZilla_3.7.3_win32-setup.exe; expires=Sun, 6-Oct-2013 09:55:16 GMT; Path=/
Response: Content-type: text/html
Response: Content-Length: 0
Response: Connection: close
Response: Date: Sun, 06 Oct 2013 09:53:16 GMT
Response: Server: lighttpd/1.4.26
Status: Resolving address of hivelocity.dl.sourceforge.net
Status: Connecting to 74.50.101.106:80...
Status: Connection established, sending HTTP request
Command: GET http://hivelocity.dl.sourceforge.net/project/filezilla/FileZilla_Client/3.7.3/FileZilla_3.7.3_win32-setup.exe HTTP/1.1
Response: HTTP/1.1 200 OK
Response: Server: nginx/1.1.19
Response: Date: Sun, 06 Oct 2013 09:46:05 GMT
Response: Content-Type: application/octet-stream
Response: Content-Length: 4812567
Response: Last-Modified: Wed, 07 Aug 2013 20:12:23 GMT
Response: Connection: close
Response: Accept-Ranges: bytes
Error: Disconnected from server
Error: File transfer failed

comment:10 Changed 6 years ago by Alexander Schuch

Summary: Automatic Update to 3.6.0.1 failsAutomatic Update from 3.6.0.2 to 3.7.3 fails
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