Opened 8 years ago

Closed 8 years ago

Last modified 6 years ago

#8056 closed Bug report (rejected)

Upload from Local site to Remote site says permission denied

Reported by: remnantmedia Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version: 3.5.3

Description

Every time I tried to upload a file from the Local Site (my usb or local hard drive) to the Remote Site I have been denied access. Up until a couple months ago, this was never a problem and then one day the FileZilla client denied me access. It has been this way ever since then. I have tried downloading the client onto other computers and tried uploading from there. I am the only one who accesses FileZilla.

I checked the permissions of the remote file and when I checked the properties, the settings is on "777" but I'm still not allowed to move any local files into the remote files. Thoughts on how to proceed?

Change History (6)

comment:1 by Alexander Schuch, 8 years ago

Status: newmoreinfo

Please check that you have write access to the directory the file should be uploaded into. Furthermore, make sure that you do not run in some kind of quota. Eventually, try another FTP client just to make sure it is not some issue with the server/your user account.

in reply to:  1 comment:2 by remnantmedia, 8 years ago

Status: moreinfonew

This is the problem. I used to have write access to the directory but recently I haven't been able to access it anymore and I cannot figure out why all of a sudden I'm being denied permission. Can the system do that if I'm the only one who's been using it for the past year?

How would you check for a quota? I also tried uploading with a different FTP client and it worked fine. Thank you

comment:3 by remnantmedia, 8 years ago

Hello. I wanted to follow up with the previous comment I made. Any solutions/suggestions?

comment:4 by Alexander Schuch, 8 years ago

Status: newmoreinfo

Can you please enable "Show raw directory listing" in the "Debug" settings and raise the log level to 3 and restart FileZilla Client. Then, connect to the server, and try to upload a file; the message log should contain the error. Attach the message log to this issue.

comment:5 by remnantmedia, 8 years ago

Status: moreinfonew

Please see below:

Status: Connecting to remnantwestside.net...
Trace: Going to execute "C:\Program Files (x86)\FileZilla FTP Client\fzsftp.exe"
Response: fzSftp started
Trace: CSftpControlSocket::ConnectParseResponse(fzSftp started)
Trace: CSftpControlSocket::SendNextCommand()
Trace: CSftpControlSocket::ConnectSend()
Command: open "remnantmedia@…" 22
Trace: Looking up host "remnantwestside.net"
Trace: Connecting to 69.163.228.245 port 22
Trace: Server version: SSH-2.0-OpenSSH_5.5p1 Debian-6+squeeze1
Trace: Using SSH protocol version 2
Trace: We claim version: SSH-2.0-PuTTY_Local:_Jan__8_2012_14:40:35
Trace: Doing Diffie-Hellman group exchange
Trace: Doing Diffie-Hellman key exchange with hash SHA-256
Trace: Host key fingerprint is:
Trace: ssh-rsa 2048 0e:c2:f6:f4:d9:86:9d:4b:c4:3d:77:e7:a4:bb:59:14
Trace: Initialised AES-256 SDCTR client->server encryption
Trace: Initialised HMAC-SHA1 client->server MAC algorithm
Trace: Initialised AES-256 SDCTR server->client encryption
Trace: Initialised HMAC-SHA1 server->client MAC algorithm
Command: Pass:
Trace: Sent password
Trace: Access granted
Trace: Opened channel for session
Trace: Started a shell/command
Status: Connected to remnantwestside.net
Trace: CSftpControlSocket::ConnectParseResponse()
Trace: CSftpControlSocket::ResetOperation(0)
Trace: CControlSocket::ResetOperation(0)
Trace: CSftpControlSocket::FileTransfer(...)
Status: Starting upload of C:\Users\Angie\Documents\12.05.13 The Glory of God.mp3
Trace: CSftpControlSocket::SendNextCommand()
Trace: CSftpControlSocket::ChangeDirSend()
Command: cd "/home/remnantmedia/UPLOAD_SERMONS_HERE"
Error: Directory /home/remnantmedia/UPLOAD_SERMONS_HERE: permission denied
Trace: CSftpControlSocket::SendNextCommand()
Trace: CSftpControlSocket::MkdirSend
Command: cd "/home/remnantmedia"
Response: New directory is: "/home/remnantmedia"
Trace: CSftpControlSocket::MkdirParseResonse
Trace: CSftpControlSocket::MkdirSend
Command: mkdir "UPLOAD_SERMONS_HERE"
Error: mkdir /home/remnantmedia/UPLOAD_SERMONS_HERE: failure
Trace: CSftpControlSocket::MkdirParseResonse
Trace: CSftpControlSocket::MkdirSend
Command: mkdir "/home/remnantmedia/UPLOAD_SERMONS_HERE"
Error: mkdir /home/remnantmedia/UPLOAD_SERMONS_HERE: failure
Trace: CSftpControlSocket::MkdirParseResonse
Trace: CSftpControlSocket::ResetOperation(2)
Trace: CControlSocket::ResetOperation(2)
Trace: CSftpControlSocket::ParseSubcommandResult(2)
Trace: CSftpControlSocket::ChangeDirSubcommandResult()
Trace: CSftpControlSocket::SendNextCommand()
Trace: CSftpControlSocket::ChangeDirSend()
Command: cd "/home/remnantmedia/UPLOAD_SERMONS_HERE"
Error: Directory /home/remnantmedia/UPLOAD_SERMONS_HERE: permission denied
Trace: CSftpControlSocket::ResetOperation(2)
Trace: CControlSocket::ResetOperation(2)
Trace: CSftpControlSocket::ParseSubcommandResult(2)
Trace: CSftpControlSocket::FileTransferSubcommandResult()
Trace: CSftpControlSocket::SendNextCommand()
Trace: FileTransferSend()
Command: mtime "/home/remnantmedia/UPLOAD_SERMONS_HERE/12.05.13 The Glory of God.mp3"
Error: get attrs for /home/remnantmedia/UPLOAD_SERMONS_HERE/12.05.13 The Glory of God.mp3: permission denied
Trace: FileTransferParseResponse()
Trace: CSftpControlSocket::SendNextCommand()
Trace: FileTransferSend()
Command: put "C:\Users\Angie\Documents\12.05.13 The Glory of God.mp3" "/home/remnantmedia/UPLOAD_SERMONS_HERE/12.05.13 The Glory of God.mp3"
Error: /home/remnantmedia/UPLOAD_SERMONS_HERE/12.05.13 The Glory of God.mp3: open for write: permission denied
Trace: FileTransferParseResponse()
Trace: CSftpControlSocket::ResetOperation(2)
Trace: CControlSocket::ResetOperation(2)
Error: File transfer failed
Trace: CSftpControlSocket::FileTransfer(...)
Status: Starting upload of C:\Users\Angie\Documents\12.05.13 The Glory of God.mp3
Trace: CSftpControlSocket::SendNextCommand()
Trace: CSftpControlSocket::ChangeDirSend()
Command: cd "/home/remnantmedia/UPLOAD_SERMONS_HERE"
Error: Directory /home/remnantmedia/UPLOAD_SERMONS_HERE: permission denied
Trace: CSftpControlSocket::SendNextCommand()
Trace: CSftpControlSocket::MkdirSend
Command: cd "/home/remnantmedia"
Response: New directory is: "/home/remnantmedia"
Trace: CSftpControlSocket::MkdirParseResonse
Trace: CSftpControlSocket::MkdirSend
Command: mkdir "UPLOAD_SERMONS_HERE"
Error: mkdir /home/remnantmedia/UPLOAD_SERMONS_HERE: failure
Trace: CSftpControlSocket::MkdirParseResonse
Trace: CSftpControlSocket::MkdirSend
Command: mkdir "/home/remnantmedia/UPLOAD_SERMONS_HERE"
Error: mkdir /home/remnantmedia/UPLOAD_SERMONS_HERE: failure
Trace: CSftpControlSocket::MkdirParseResonse
Trace: CSftpControlSocket::ResetOperation(2)
Trace: CControlSocket::ResetOperation(2)
Trace: CSftpControlSocket::ParseSubcommandResult(2)
Trace: CSftpControlSocket::ChangeDirSubcommandResult()
Trace: CSftpControlSocket::SendNextCommand()
Trace: CSftpControlSocket::ChangeDirSend()
Command: cd "/home/remnantmedia/UPLOAD_SERMONS_HERE"
Error: Directory /home/remnantmedia/UPLOAD_SERMONS_HERE: permission denied
Trace: CSftpControlSocket::ResetOperation(2)
Trace: CControlSocket::ResetOperation(2)
Trace: CSftpControlSocket::ParseSubcommandResult(2)
Trace: CSftpControlSocket::FileTransferSubcommandResult()
Trace: CSftpControlSocket::SendNextCommand()
Trace: FileTransferSend()
Command: mtime "/home/remnantmedia/UPLOAD_SERMONS_HERE/12.05.13 The Glory of God.mp3"
Error: get attrs for /home/remnantmedia/UPLOAD_SERMONS_HERE/12.05.13 The Glory of God.mp3: permission denied
Trace: FileTransferParseResponse()
Trace: CSftpControlSocket::SendNextCommand()
Trace: FileTransferSend()
Command: put "C:\Users\Angie\Documents\12.05.13 The Glory of God.mp3" "/home/remnantmedia/UPLOAD_SERMONS_HERE/12.05.13 The Glory of God.mp3"
Error: /home/remnantmedia/UPLOAD_SERMONS_HERE/12.05.13 The Glory of God.mp3: open for write: permission denied
Trace: FileTransferParseResponse()
Trace: CSftpControlSocket::ResetOperation(2)
Trace: CControlSocket::ResetOperation(2)
Error: File transfer failed
Trace: CSftpControlSocket::FileTransfer(...)
Status: Starting upload of C:\Users\Angie\Documents\12.05.13 The Glory of God.mp3
Trace: CSftpControlSocket::SendNextCommand()
Trace: CSftpControlSocket::ChangeDirSend()
Command: cd "/home/remnantmedia/UPLOAD_SERMONS_HERE"
Error: Directory /home/remnantmedia/UPLOAD_SERMONS_HERE: permission denied
Trace: CSftpControlSocket::SendNextCommand()
Trace: CSftpControlSocket::MkdirSend
Command: cd "/home/remnantmedia"
Response: New directory is: "/home/remnantmedia"
Trace: CSftpControlSocket::MkdirParseResonse
Trace: CSftpControlSocket::MkdirSend
Command: mkdir "UPLOAD_SERMONS_HERE"
Error: mkdir /home/remnantmedia/UPLOAD_SERMONS_HERE: failure
Trace: CSftpControlSocket::MkdirParseResonse
Trace: CSftpControlSocket::MkdirSend
Command: mkdir "/home/remnantmedia/UPLOAD_SERMONS_HERE"
Error: mkdir /home/remnantmedia/UPLOAD_SERMONS_HERE: failure
Trace: CSftpControlSocket::MkdirParseResonse
Trace: CSftpControlSocket::ResetOperation(2)
Trace: CControlSocket::ResetOperation(2)
Trace: CSftpControlSocket::ParseSubcommandResult(2)
Trace: CSftpControlSocket::ChangeDirSubcommandResult()
Trace: CSftpControlSocket::SendNextCommand()
Trace: CSftpControlSocket::ChangeDirSend()
Command: cd "/home/remnantmedia/UPLOAD_SERMONS_HERE"
Error: Directory /home/remnantmedia/UPLOAD_SERMONS_HERE: permission denied
Trace: CSftpControlSocket::ResetOperation(2)
Trace: CControlSocket::ResetOperation(2)
Trace: CSftpControlSocket::ParseSubcommandResult(2)
Trace: CSftpControlSocket::FileTransferSubcommandResult()
Trace: CSftpControlSocket::SendNextCommand()
Trace: FileTransferSend()
Command: mtime "/home/remnantmedia/UPLOAD_SERMONS_HERE/12.05.13 The Glory of God.mp3"
Error: get attrs for /home/remnantmedia/UPLOAD_SERMONS_HERE/12.05.13 The Glory of God.mp3: permission denied
Trace: FileTransferParseResponse()
Trace: CSftpControlSocket::SendNextCommand()
Trace: FileTransferSend()
Command: put "C:\Users\Angie\Documents\12.05.13 The Glory of God.mp3" "/home/remnantmedia/UPLOAD_SERMONS_HERE/12.05.13 The Glory of God.mp3"
Error: /home/remnantmedia/UPLOAD_SERMONS_HERE/12.05.13 The Glory of God.mp3: open for write: permission denied
Trace: FileTransferParseResponse()
Trace: CSftpControlSocket::ResetOperation(2)
Trace: CControlSocket::ResetOperation(2)
Error: File transfer failed
Status: Disconnected from server
Trace: CSftpControlSocket::ResetOperation(66)
Trace: CControlSocket::ResetOperation(66)

comment:6 by Alexander Schuch, 8 years ago

Resolution: rejected
Status: newclosed

This does not look like a bug in FileZilla.

You try to upload files into a directory called "UPLOAD_SERMONS_HERE". This directory can neither be accessed nor newly created. I suggest you login into your account using SSH, perform a list command "ls" and then decide what to do, like setting proper permissions "using "chmod").

If you cannot get this done yourself, kindly ask the FileZilla Client support forum at http://forum.filezilla-project.org/viewforum.php?f=2.

Note: See TracTickets for help on using tickets.