Opened 7 years ago

Closed 7 years ago

#8028 closed Bug report (invalid)

ERROR 530 FTP set up

Reported by: adamanth Owned by:
Priority: critical Component: FileZilla Client
Keywords: 530 Login incorrect Cc:
Component version: Operating system type: OS X
Operating system version: 10.7.3

Description

Hello,

I am desperately trying to configure a fileZilla account through my host media temple. I am following the instructions to s T but keep getting the following error:

Command: USER mcd-productions.com
Response: 331 User mcd-productions.com OK. Password required
Command: PASS
Response: 530 Authentication failed, sorry
Error: Critical error
Error: Could not connect to server

PLEASE HELP!

adamoskii@…

Change History (4)

comment:1 Changed 7 years ago by Simon

It seems your password is wrong. Have you tried other ftp-clients?
If you're using firefox you could try this[1] link. If it's also not working, you should contact the administrator to request password reset.

Regards,
Simon

[1] htp://<user>:<password>@<hostname>

comment:2 Changed 7 years ago by Simon

The link above is not correct, sorry:

ftp://<user>:<password>@<hostname>

comment:3 Changed 7 years ago by Alexander Schuch

Keywords: Login incorrect added; error removed

comment:4 Changed 7 years ago by Alexander Schuch

Resolution: invalid
Status: newclosed

No reply for 3 weeks.

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