Opened 12 years ago

Closed 12 years ago

#7919 closed Other (outdated)

cannot log into to ftp to retreiive files - please help

Reported by: sonnyran Owned by:
Priority: high Component: FileZilla Client
Keywords: Cc: b_randhawa@…
Component version: Operating system type: Windows
Operating system version: Windows XP professional


I am trying to download files of my website that were here. using below information. I get an error: could not connect to server
""Uploading Your Website
FTP Hostname:
Username: gurud@…
Password: mander80
When you connect by FTP, you will find various folders in your FTP space. Please do not delete any of the folders and upload your site in public_html folder.
please download the ftp software from website it is free and software name is filezilla""

can you please help how i can access my files? thank you

Change History (2)

comment:1 by bratkartoffel, 12 years ago

Maybe a firewall is blocking access to this server. Have you also tried another computer and / or internet connection (e.g. at a friends)?

comment:2 by Alexander Schuch, 12 years ago

Component: UnknownFileZilla Client
Resolution: outdated
Status: newclosed
Type: Bug reportOther

No reply for more than 28 days.

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