Opened 11 years ago
Closed 11 years ago
#7919 closed Other (outdated)
cannot log into to ftp to retreiive files - please help
|Reported by:||sonnyran||Owned by:|
|Component version:||Operating system type:||Windows|
|Operating system version:||Windows XP professional|
I am trying to download files of my website that were here. using below information. I get an error: could not connect to server
""Uploading Your Website
FTP Hostname: ftp.gurudwaraturlock.com
When you connect by FTP, you will find various folders in your FTP space. Please do not delete any of the folders and upload your site in public_html folder.
please download the ftp software from filezilla.com website it is free and software name is filezilla""
can you please help how i can access my files? thank you
Change History (2)
comment:1 by , 11 years ago
comment:2 by , 11 years ago
|Component:||Unknown → FileZilla Client|
|Status:||new → closed|
|Type:||Bug report → Other|
No reply for more than 28 days.
Maybe a firewall is blocking access to this server. Have you also tried another computer and / or internet connection (e.g. at a friends)?